Account Management, Assistant Manager - National Sales

Kredivo Group; Jakarta Pusat; On-site; IDR 200,880,000 - 312,480,000; Full time

Job summary

Kredivo Group in Jakarta is seeking an Account Management, Assistant Manager to support its merchant portfolio. You will drive GMV growth from existing online merchants through account optimization and coordination of campaigns with internal teams.

Minimum 4 years in business development, sales or account management, with strong analytical skills and proficiency in Excel. This role requires strong communication and negotiation abilities and comfort working across multifunctional teams in a

Qualifications

• Bachelor's degree in Business/Management.
• At least 4 years in business development, sales or account management.
• Experience with online/fashion/groceries merchants preferred.
• Strong analytical and data-driven mindset.
• Excellent communication and negotiation abilities.
• Experience in cross-functional teams.
• Proficient with MS Excel for data analysis.

Responsibilities

• Grow GMV from existing merchants through account optimization.
• Liaise with merchants and manage day-to-day relationships.
• Collaborate with Business Development on merchant success and campaigns.
• Set partner priorities, plan promos, and educate users.
• Provide weekly, monthly and quarterly merchant reports.
• Support merchant quarterly reviews and analytics.
• Improve merchant visibility and service levels.

Skills

Analytical skills

Communication

Negotiation

Multitasking

Data analysis

Business acumen

Team collaboration

Microsoft Excel

Education

Bachelor's degree in Business/Management

Tools

Microsoft Excel

Job description

Kredivo is a high-growth fintech company that is passionate about using big data analytics, machine learning, and cutting-edge technology to revolutionize the way people use credit card. To continue our success story, we are looking for a Account Management, Assistant Manager to primarily support our client portfolio. This role will need to focus on driving GMV growth from existing online merchants through account optimization and campaign collaboration.

About the job:

• Analyze how to grow transaction with the merchant.
• Liaise & day to day management with merchant.
• Work across functions in Business Development Team on merchant success, ensuring timely communication & merchant visibility.
• Setting partner/merchant priorities, promo planning & user education.
• Provide merchant transaction report by weekly, monthly and quarterly
• Assist the BD in establishing business test practices.
• Target service improvement to stores, oversee optimum visibility.
• Assist in merchant quarterly reviews & analytics.

About you:

• Minimum Bachelor's degree (preferably from Business / Management Graduate).
• Minimum 4 years of working experience in Business Development, Sales or Account Management, ideally handling online/fashion/groceries merchants.
• Proven track record in managing key merchants, with experience in driving growth across assigned accounts.
• Capable of handling multiple accounts and priorities simultaneously.
• Strong attention to detail and excellent analytical skills.
• Comfortable analyzing data and translating insights into actionable strategies.
• Strong communication and negotiation abilities.
• Has experience in working in multifunctional team.
• Knowledge of methods of process mapping and design.
• Proficient in Microsoft office, especially basic Microsoft Excel (including simple formulas, pivot tables, and data processing).

#LI-ZD1