Account Director

Manusa; Jawa Barat; Hybrid; IDR 420,000,000 - 800,000,000; Full time

Benefits offered by this job

Hybrid working arrangement

Learning & Development

Collective Growth opportunities

Flexible work culture

Job summary

Manusa, a creative holding company in Indonesia, is seeking an Account Director to protect client relationships and drive sustainable growth without compromising delivery quality. You will work with Account Leads, Sales, Finance, and other teams to ensure commercial health and optimal resource use across brands and agencies.

Ideal candidates have 3–5 years in marketing or related fields, strong English, and a business-minded, collaborative approach aligned with Manusa’s values.

Qualifications

• Bachelor’s degree in Marketing, Communications, Business or related field.
• 3–5 years of experience in marketing, brand management, creative agencies, or similar industries.
• Strong experience in client relationship management, commercial discussions, and account growth.

Responsibilities

• Monitor and grow account health and retention; identify expansion opportunities.
• Validate quotations, pricing, and margins with Finance to protect profitability.
• Allocate manpower across accounts and adjust scope or resources as needed.
• Align with Sales on deal direction and support managing account risks and strategic decisions.
• Lead commercial discussions for high-value or high-risk deals when needed.

Skills

Client relationship management

Commercial discussions

Account growth

Pricing analysis

Negotiation

English proficiency

Education

Bachelor’s degree in Marketing, Communications, Business

Job description

About Manusa

Manusa is a creative holding company that connects a marketing agency group, IP, and community ecosystems under one roof. We call it a Collective Growth Medium — a space where people, brands, and businesses grow together. Our focus is driving real growth for people and brands through one fundamental strategy: Human Understanding. We believe sustainable growth comes from a harmonious ecosystem where people feel respected, supported, and empowered to reach their potential. At Manusa, we strive to create meaningful value for our stakeholders and surrounding communities while building a culture of continuous growth, collaboration, and mutual benefit.

We’re looking for an Account Director who can help us build that growth sustainably — protecting client relationships, strengthening commercial health, and ensuring our business grows without compromising the quality of our delivery.

What We Offer at Manusa

At Manusa, we believe that great account management goes beyond keeping clients happy. It means building partnerships that create long-term value for both our clients and our business. As our Account Director, you’ll play a strategic role in connecting client needs with business priorities, ensuring that our accounts are commercially healthy, our resources are allocated effectively, and our growth is sustainable. You’ll work closely with Account Leads, Sales, Finance, and other teams to make sound business decisions, protect profitability, and identify opportunities to grow our client partnerships.

What You Will Own

• Account Health & Growth: Monitor client retention, account performance, and expansion opportunities while preventing delivery issues from becoming business risks.
• Commercial & Profitability: Validate quotations, pricing, and margins; collaborate with Finance to protect profitability and commercial integrity.
• Resource & Capacity: Allocate manpower across accounts and identify when scope, pricing, or resources need adjustment.
• Business Alignment: Align with Sales on deal direction and support Account Leads in managing account risks and strategic decisions.
• Strategic Negotiation: Lead commercial discussions for high-value or high-risk deals when needed.

Requirements

• Bachelor’s degree in Marketing, Communications, Business, or a related field, with 3–5 years of experience in marketing, brand management, creative agencies, or similar industries.
• Strong experience in client relationship management, commercial discussions, and account growth.
• Good analytical skills in pricing, margins, resource allocation, and business risk assessment.
• Excellent communication, negotiation, presentation, and English language skills.
• Proactive, adaptable, and organized, with strong prioritization and time management abilities.
• Business-minded, collaborative, and aligned with Manusa’s values.

What Success Looks Like

• Healthy Accounts: Strong client retention and clear account growth opportunities.
• Sustainable Profitability: Sound pricing, healthy margins, and controlled commercial risks.
• Effective Resource Allocation: Manpower and delivery capacity aligned with account priorities.
• Proactive Risk Management: Early action on scope, pricing, and delivery issues.
• Stronger Business Alignment: Account Leads, Sales, and Finance working together toward sustainable growth.

What We Offer

• Flexible Working: A hybrid working arrangement that supports productivity and work-life balance.
• Collective Growth: Opportunities to collaborate across diverse brands, agencies, IP, and communities.
• Learning & Development: Exposure to strategic business challenges and opportunities to strengthen your commercial and leadership capabilities.
• Human-Centered Culture: A collaborative environment that values respect, ownership, and continuous growth.

Ready to build healthier accounts and drive sustainable growth with us? If you’re passionate about building strong client partnerships while protecting business performance, we’d love to hear from you. Join MANUSA and grow with us.