Worldwide Digital Experience and Analytics Lead

Michael Page International (Hong Kong) Limited; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

Not disclosed in the provided HTML context, the role focuses on leading the global digital product development, customer experience enhancement and analytics strategy across eCommerce and digital touchpoints. You will drive customer engagement, UX improvements and conversion optimisation while collaborating with regional and global stakeholders.

The successful candidate will oversee analytics, data interpretation and reporting, translating insights into measurable business improvements such as

Qualifications

• Strong track record delivering digital initiatives that improve customer experience and performance.
• Excellent communication skills and ability to influence senior stakeholders.
• Experience across regional or global markets and multi-stakeholder projects.
• Experience in consumer, retail, fashion, luxury or eCommerce sectors is a plus.

Responsibilities

• Shape and execute global digital product, customer experience and analytics roadmap across eCommerce and digital touchpoints.
• Lead data analytics, insights and conversion optimisation activities.
• Collaborate with cross-functional teams and external partners to improve engagement and performance.
• Establish measurement frameworks and performance dashboards to drive decision making.

Job description

Not disclosed in the provided HTML context, the role focuses on leading the global digital product development, customer experience enhancement and analytics strategy across eCommerce and digital touchpoints. You will drive customer engagement, UX improvements and conversion optimisation while collaborating with regional and global stakeholders.

The successful candidate will oversee analytics, data interpretation and reporting, translating insights into measurable business improvements such as