Workplace Operations Officer (Office Management) - Leading Bank

Ambition; Hong Kong; On-site; HKD 350,000 - 540,000; Full time

Job summary

Leadingnation partners with a leading bank to recruit a proactive Workplace Operations Officer (office management).

You will manage workspace planning, seating arrangements, employee moves, and office-related initiatives to create an efficient and positive workplace for over 300 employees. The role requires hands-on MS 365 experience and strong coordination across teams.

Qualifications

• Diploma or degree in Business Administration, Management, Facilities Management, Hospitality, or related field.
• Approximately 3 years of relevant experience in office management or facilities coordination.
• Proven ability to coordinate multiple stakeholders across functions and management levels.
• Experience supporting workplace transformation, office relocation, or workplace improvement projects.
• Hands-on experience with Microsoft 365 applications - SharePoint, Teams, Excel, PowerPoint, Forms, and Planner.
• Well versed in managing multiple priorities in a fast-paced, dynamic environment; proactive problem-solver.

Responsibilities

• Manage workspace allocation, seating arrangements, and employee movements.
• Serve as first point of contact for workspace inquiries, seating requests, and day-to-day workplace support.
• Keep seating plans, floor plans, occupancy records, and workspace documentation accurate.
• Facilitate onboarding, internal transfers, team moves, and offboarding from a workspace perspective.
• Lead office relocation, restacking, and workspace optimization initiatives from planning to post-move support.
• Build and maintain workplace communication platforms, including SharePoint and Teams.
• Track workspace utilization and deliver occupancy analysis to inform planning.
• Collaborate with managers to assess workspace requirements during organizational changes.
• Champion employee engagement activities and workplace initiatives.

Skills

Office management

Facilities coordination

Project coordination

Employee engagement

Stakeholder coordination

SharePoint

Teams

Excel

PowerPoint

Forms

Planner

Communication

Education

Business Administration

Facilities Management

Hospitality

Tools

SharePoint

Teams

Excel

PowerPoint

Forms

Planner

Job description

About The Role:

We are partnering with a leading bank to find a proactive and organized Workplace Operations Officer (office management).

The role is responsible for managing workspace planning, seating arrangements, employee moves, workplace communications, and office-related initiatives to deliver an efficient and positive workplace environment for over 300 employees.

Key Responsibilities :

• Manage workspace allocation, seating arrangements, and employee movements


• Serve as the first point of contact for workspace-related enquiries, seating requests, and day-to-day workplace support.


• Keep seating plans, floor plans, occupancy records, and workspace documentation accurate and current.


• Facilitate onboarding, internal transfers, team moves, and offboarding from a workspace and employee experience perspective.


• Lead office relocation, restacking, and workspace optimization initiatives, from move planning and workspace readiness to employee communications and post-move support.


• Build and maintain workplace communication platforms, including SharePoint and Teams, to drive effective information sharing across the division.


• Track workspace utilization and deliver occupancy analysis and reporting to inform workspace planning and optimization.


• Collaborate with managers and teams to assess workspace requirements and support organizational changes, team growth, and workplace improvement initiatives.


• Champion employee engagement activities and workplace initiatives that strengthen collaboration and enhance the employee experience.

Essential Experience and Skills:

• Diploma or degree in Business Administration, Management, Facilities Management, Hospitality, Communications, or a related field.


• Approximately 3 years of relevant experience in office management, workplace administration, facilities coordination, project coordination, employee engagement, or business support.


• Proven ability to coordinate multiple stakeholders across different functions and management levels.


• Experience supporting workplace transformation, office relocation, or workplace improvement projects.


• Hands-on experience with Microsoft 365 applications - particularly SharePoint, Teams, Excel, PowerPoint, Forms, and Planner


• Well versed in managing multiple priorities in a fast-paced, dynamic environment.


• Driven and proactive, with strong problem-solving abilities.