Welcome Relations Manager (Duty Manager)

W Hong Kong; Hong Kong; On-site; HKD 180,000 - 300,000; Full time

Benefits offered by this job

Medical & Life Insurance

Discretionary bonus

Dental, medical and hospitalization"

Job summary

W Hong Kong is seeking a Front Office Operations professional to manage daily guest services and act as duty in-charge for Front Office and hotel operations. A Diploma or higher in Hotel Management or related field is required, with at least 2 years in hospitality. Luxury hotel experience will be an advantage.

This role offers a 5-day work week with medical and life insurance and a discretionary bonus. The ideal candidate is customer-centric with excellent interpersonal skills and willing to

Qualifications

• Diploma or above in Hotel Management, Property Management or club house
• 2 yrs+ exp., preferably in hospitality, tourism, hotel or social services
• Luxury hotel experience will be an advantage

Responsibilities

• Perform the daily operations of guest services
• Duty in-charge at Front Office and Hotel Operations

Skills

Customer-centric mindset

Education

Diploma or higher in Hotel Management or related field

Job description

• Luxury hotel experience will be an advantage
• 5-day work, Medical & Life Insurance
• Competitive salary and Discretionary bonus
• Completive Salary and Discretionary Bonus
• 6 years hotel or club house operations experience
• 5-Day Work Week, Daily 8.5 working hours
• In 2024 issued 3-month bonus, 5% salary increment
• Duty in-charge at Front Office and Hotel Operations
• Perform the daily operations of guest services
• Diploma or above in Hotel Management, Property Management or club house
• 2 yrs + exp., preferably in hospitality, tourism, hotel or social services
• Dental, medical and hospitalization plans
• Customer-centric with excellent interpersonal skills
• Willing to work in dynamic restaurant environment