Warehouse and Logistics Operation Supervisor

Procter & Gamble; Hong Kong; On-site; HKD 420,000 - 700,000; Full time

Job summary

Procter & Gamble in Hong Kong is seeking an experienced Logistics Operations Lead to supervise daily logistics activities, optimize warehouse layout, and manage relationships with 3PLs and couriers. You will ensure SOP compliance and drive continuous improvements across cross-functional teams.

The role requires a bachelor’s degree and 5+ years in logistics, with familiarity in FMCG and SAP (WMS). Travel within the Greater Bay area is expected; we value collaboration in a multicultural

Qualifications

• Bachelor’s degree from an accredited university is required.
• 5+ years in logistics with vendors, preferably FMCG; 1–2 years in supervisory role is ideal.
• Understanding of Greater Bay Free Trade Zone operations is a plus.
• Proficient in MS Office and SAP (WMS) is a must.
• Frequent travel between HK and Greater Bay area is expected.
• Positive attitude and strong problem-solving skills; ability to collaborate in a multicultural environment.

Responsibilities

• Supervise and manage daily logistics operations for replenishment shipments between multiple DCs, cross-docking, and last-mile delivery from HK warehouse to customers.
• Maintain SOPs, workflows, and WIs to ensure consistency and quality.
• Optimize warehouse layout, fulfilment flow and inventory management.
• Manage relationships with logistics partners, couriers and warehousing providers to uphold service standards.
• Govern compliance and quality standards of all warehouses with local regulations and internal policy; maintain best practices in handling, storage and transport of products.
• Collaborate with internal and external partners to troubleshoot and implement process improvements; support cross-functional projects.
• Lead daily/weekly meetings with operations teams and service providers to quickly resolve urgent issues and sustain service quality.
• Monitor monthly and quarterly logistics KPIs and report to management.
• Gatekeep compliant payments from P&G to 3PLs based on actual service and rate card; supervise timely payments.
• Utilize SAP and P&G systems effectively.

Skills

Problem-solving

Team collaboration

Willingness to learn

Education

Bachelor's degree

Tools

SAP (WMS)

MS Office

Job description

• Supervise and manage daily logistics operation to ensure smooth execution for daily replenishment shipment between multiple Distribution Centres, cross-docking operation, and last-mile delivery from HK warehouse to customers
• Maintain detailed documentation of Standard Operating Procedures (SOPs), workflows, and Working Instructions (WIs) to ensure consistency and quality
• Optimize warehouse layout, fulfilment flow and inventory management
• Manage relationships with logistics partners, couriers, and warehousing providers to uphold service standards
• Govern compliance and quality standard of all warehouses with local regulations and company internal policy, maintain best practices in product handling, storage, and transportation
• Collaborate with both internal departments, external partners to troubleshoot, implement process improvements resolve any logistical issues, support execution of cross functional projects
• Lead daily/weekly meetings with operational team and service providers to quick fix any urgent issues and barriers to sustain quality service to customers.
• Monitor and achieve the monthly and quarterly logistics KPI, analyse and report to management
• Sets operational expectations with 3PL Partners, regular monitoring on their standard and opportunity gaps
• Gatekeep compliant payment from P&G to 3PL Partners based actual service received and rate card standard, supervise timely payment to 3PL Partners
• Utilize SAP and P&G system

What we offer you:

• You will have business responsibilities from Day 1 – You will start of meaningful work from the beginning. Over time, as you expand your impact on the business, your responsibility and ownership will also quick grow.
• You will receive continuous coaching & mentorship – We are passionate about our work. We will make sure you receive both formal training and as regular mentorship from your manager and others.
• You will work in a dynamic and respectful work environment – We live our Purpose, Values, and Principles daily. We value every individual and encourage initiatives promoting agility and work/life balance.

What we are looking for:

• A minimum of a bachelor’s degree from an accredited university, any major
• Proven experience (5+ years) in the logistics industry and managing logistics vendors, preferably in the FMCG industry, ideally 1-2 years in supervisory role
• Understanding of Greater Bay Free Trade Zone operation will be plus
• Proficient in MS Office and SAP (WMS) is a must
• Frequent travel (day trip) between HK and Greater Bay area is expected
• Positive attitude and strong willingness to learn, strong problem-solving skills
• Ability to collaborate effectively within a multicultural environment

This is important to note:

• Each applicant can only apply to ONE position, please carefully consider which function and position you would like to apply to.
• P&G is an equal opportunity employer, we value diversity at our company. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, disability, HIV/AIDS status, or any other legally protected factor.