Visual Merchandising Lead: Drive Sales & Visual Strategy

ALO; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Benefits offered by this job

ALO team discount

ALO Wellness Club membership

Monthly store incentives

Quarterly clothing allowance

Career growth opportunities

Job summary

ALO is seeking a Visual Lead to drive store sales and maximise profitability through compelling visual merchandising in partnership with the Visual Manager. You will manage floor changes, product presentation, and replenishment while aligning with budgets and timelines to support the business.

The role requires hands-on leadership, strong communication, and a willingness to work extended hours as needed in a retail environment.

Qualifications

• 2+ Years prior work experience in a client-centric, sales environment.
• Proven leadership capabilities demonstrating excellent decision making.
• Values feedback, receptive to receiving feedback and eager to provide.
• High energy, upbeat and enthusiastic with the ability to integrate fun and work.
• Self-motivated with a desire to achieve results and excel individually, and as a team.
• Excellent interpersonal and written communication skills.
• Aligns with and embodies ALO’s Guiding Principles.
• Ability to perform manual handling tasks, including lifting, carrying, pushing, or moving items of up to approximately 10-15kg, in a safe manner.
• Ability to carry out physical duties associated with a retail environment, including bending, reaching, kneeling, and climbing ladders where required.
• Ability to stand and remain active for extended periods during a shift.

Responsibilities

• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management.
• Maintains strategic product presentation and merchandising by ensuring product recovery, restock, destock, and making visual merchandising change in accordance with directive and with partnership of the Visual Manager.
• Effectively plans Visual floor changes with the management team through payroll management and adapting the zone and visual support to the needs of the business.
• Executes and maintains visual direction from planning through executing to meeting company expectations, budgets, timeline.
• Utilises reporting tools in partnership with management to identify business opportunities with product placement, outfitting, and stock levels.
• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximised.
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies.
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests.
• Leads by example and inspires staff in daily operations and guest experience.
• Partner with management to provide coaching, guidance and direction to Associates; responsible for recruitment and development of talent.

Skills

Leadership

Communication

Interpersonal skills

Team motivation

Feedback culture

Energy and enthusiasm

Self-motivation

Guiding Principles

Manual handling

Physical retail duties

Job description

ALO is seeking a Visual Lead to drive store sales and maximise profitability through compelling visual merchandising in partnership with the Visual Manager. You will manage floor changes, product presentation, and replenishment while aligning with budgets and timelines to support the business.

The role requires hands-on leadership, strong communication, and a willingness to work extended hours as needed in a retail environment.