VIP Temporary Assistant | November 1, 2026 - May 1, 2027

Art Basel; Hong Kong; On-site; HKD 201,000 - 312,000; Full time

Job summary

Art Basel in Hong Kong is seeking a VIP Assistant to support the planning, coordination, and execution of VIP programs and guest services.

You will assist with VIP registration, inbox and hotline support, CRM initiatives, and on-site event logistics, working across pre-show, show days, and post-event activities. The role demands exceptional customer service, discretion, and a professional, detail-oriented approach.

Qualifications

• Excellent customer service skills required.
• Professional demeanor under pressure.
• Friendly, discreet, punctual and detail-oriented.
• Languages: English, Mandarin, Cantonese; others preferred.
• Proficient with MS Word and Excel; basic database navigation.

Responsibilities

• Assist VIP registration and VIP inbox/ hotline support.
• Support CRM projects and data processing.
• Coordinate pre-show and on-site event logistics.
• Maintain guest lists and RSVP status.
• Oversee check-in operations and on-site setup/dismantle.
• Produce post-event attendance reports.
• Coordinate VIP programs and benefits.
• Provide administrative support and calendar management.
• Adapt to new challenges as needed.

Skills

Customer service

Discretion

Multilingual communication

Attention to detail

Time management

Professionalism

Tools

Microsoft Word

Excel

Database navigation

Job description

Art Basel stages the world's premier art shows for modern and contemporary works, connecting leading galleries, collectors, curators, and art enthusiasts. As a global leader in the art world, Art Basel fosters the intersection of culture, creativity, and commerce, shaping conversations and experiences that drive the future of the arts.

The Hong Kong show features premier galleries from Asia and beyond. It provides an in-depth overview of Asia-Pacific's astonishing diversity, as well as global artistic perspectives through Modern and contemporary works.

Role Overview:

The VIP Assistant will support the planning, coordination, and execution of VIP programs, events, and guest services. This role is responsible for assisting with VIP registration, inbox and hotline support, CRM projects, event logistics, guest list management, RSVP tracking, and on-site check-in operations. The position requires strong customer service skills, professionalism, discretion, attention to detail, and the flexibility to support the VIP team across pre-show, on-site, and post-event activities.

Your responsibilities:

• Assist with VIP Registration process, support VIP inboxes, and VIP hotline
• Executing CRM projects including data processing,
• Manage pre show and show events logistics including but not limited to
• Maintaining records of guest list and update RSVP status
• Support VIP team to oversee check in hosts and ensure smooth check in process
• Supporting set up and dismantle of events efficiently through to completion
• Post-events attendance reports
• Help coordinate and implement VIP programs and VIP benefits
• Provide basic administrative assistance including coordinate and schedule meetings, keeping meeting minutes, event calendar building etc.
• The role will require flexibility to take on new challenges as they arise.

Your Profile:

• Excellent customer service skills and previous experience is a must
• Ability to maintain professional demeanour
• Works well under pressure, maintains high level of courtesy at all times
• Friendly and discreet personality Punctual, works efficiently, attention to detail
• Languages (Must in English, Mandarin, Cantonese; others would be preferred)
• Computer proficiency (Database navigation, Microsoft Word and Excel)