VIP Relations Assistant Supervisor / Ambassador

PERSOL; Hong Kong Island; On-site; HKD 360,000 - 600,000; Full time

Job summary

PERSOL client, a famous Chinese innovative technology provider, seeks VIP Relations Assistant Manager and Officer to deliver exceptional hospitality and event experiences for VIP guests and business partners.

You will plan VIP receptions for senior executives, government officials, and high-net-worth individuals; design itineraries; coordinate meetings, receptions and private dining; and oversee the full event lifecycle.

Qualifications

• Bachelor's degree or above.
• Minimum 3 years of experience in VIP hospitality, executive reception, event management, luxury hospitality, corporate protocol, private club operations, high-end restaurant management, airline premium services, or related fields.
• Experience serving government delegations, C-suite executives, business leaders, or high-net-worth individuals.
• Fluent in Cantonese, Mandarin, and English; able to host international VIP guests.
• Strong knowledge of business etiquette, international protocol, dining etiquette, and premium hospitality service standards.
• Proficiency in Microsoft Office applications; basic design skills in Photoshop, Illustrator, Canva or similar tools are advantageous.
• Ability to thrive in a fast-paced environment and manage multiple priorities under pressure.

Responsibilities

• Plan and deliver VIP reception experiences for senior executives, government officials, business partners, and distinguished guests.
• Design customized visit itineraries and conduct professional presentations on the company's business, culture and key initiatives.
• Coordinate and execute executive meetings, business receptions, signing ceremonies, networking events, private dining functions and corporate hospitality programs.
• Manage the full event lifecycle, including planning, stakeholder liaison, venue setup, on-site operations, catering arrangements and post-event evaluation.
• Oversee the daily operations of the hospitality venue, ensuring exceptional service quality, operational efficiency, safety, and guest experience.
• Manage vendors, procurement, inventory and operational resources to support smooth venue operations.
• Develop and continuously enhance service standards, operating procedures, and hospitality protocols.
• Collaborate with internal and external stakeholders to ensure the seamless execution of VIP visits, events, and special projects.
• Handle ad hoc assignments and respond effectively to operational issues and urgent situations.

Skills

VIP hospitality

Executive reception

Event management

Multilingual

Attention to detail

Customer service

Education

Bachelor's degree

Tools

MS Office

Photoshop

Illustrator

Canva

Job description

Our client, a famous Chinese innovative technology provider, is looking for VIP Relations Assistant Manager and Officer to deliver exceptional hospitality and event experiences for VIP guests and business partners.

Job Responsibilities

Plan and deliver VIP reception experiences for senior executives, government officials, business partners, and distinguished guests

Design customized visit itineraries and conduct professional presentations on the company's business, culture and key initiatives

Coordinate and execute executive meetings, business receptions, signing ceremonies, networking events, private dining functions and corporate hospitality programs

Manage the full event lifecycle, including planning, stakeholder liaison, venue setup, on-site operations, catering arrangements and post-event evaluation

Oversee the daily operations of the hospitality venue, ensuring exceptional service quality, operational efficiency, safety, and guest experience

Manage vendors, procurement, inventory and operational resources to support smooth venue operations

Develop and continuously enhance service standards, operating procedures, and hospitality protocols

Collaborate with internal and external stakeholders to ensure the seamless execution of VIP visits, events, and special projects.

Handle ad hoc assignments and respond effectively to operational issues and urgent situations.

Requirements

Bachelor's degree or above

Minimum 3 years of experience in VIP hospitality, executive reception, event management, luxury hospitality, corporate protocol, private club operations, high-end restaurant management, airline premium services, or related fields

Experience serving government delegations, C-suite executives, business leaders, or high-net-worth individuals

Fluent in spoken and written Cantonese, Mandarin, and English, with the ability to independently host international VIP guests

Strong knowledge of business etiquette, international protocol, dining etiquette, and premium hospitality service standards

Knowledge of tea culture, wine service, cocktail service, floral arrangement, or other hospitality-related skills

Strong service mindset with exceptional attention to detail

Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint

Basic design skills in Photoshop, Illustrator, Canva, or similar tools are an advantage

Able to thrive in a fast-paced environment and manage multiple priorities under pressure

Details

Hong Kong Island, OT is required based on business and event needs

A mandatory one-month off-the-job training program in Hangzhou will be provided upon joining

1-year renewable contract,subject to individual performance and business requirements