Vice President, Network Infrastructure

Leadingnation; Hong Kong; On-site; HKD 500,000 - 750,000; Full time

Job summary

Leadingnation in Hong Kong is seeking an experienced Infrastructure Administrator to support and manage bank IT networks (data & voice) 24x7. You will implement changes, secure systems, and drive resilience across LAN/WAN, telephony, and security products.

You will monitor performance, troubleshoot outages, and collaborate with project teams to ensure smooth deployments while maintaining high service levels in a regulated financial environment.

Qualifications

• University graduate in Computer Science or Information Technology related disciplines.
• Experience with infrastructure administration and support in financial institutions is preferred.
• Knowledge of LAN/WAN, telephony, network monitoring and security products is required.

Responsibilities

• Perform 7 x 24 support, administration and implementation on IT network (data & voice) and security systems.
• Follow change control procedures to execute network changes (routing/switching, hosted IP voice, firewalls).
• Implement new solutions and improve resilience of the environment.
• Secure network systems according to IT security policy.
• Participate in project management implementation processes.
• Monitor performance, troubleshoot network issues, schedule upgrades, optimize network.
• Undertake data network fault investigations in local and wide area networks.
• Report network status by gathering information and prioritizing projects.
• Upgrade data network equipment to latest patches regularly.
• Liaise with project teams, third-line engineers and service desk.
• Communicate with customers for requirements.

Skills

LAN & WAN

Telephony Systems

Network Monitoring Tools

Security Products

Cisco Routers

Cisco Switches

Huawei Switches

Avaya PABX

WFO

Firewalls

Load Balancer (F5)

Education

Bachelor's degree in Computer Science or IT

Tools

Cisco IOS

Job description

Responsibilities:

• Perform 7 x 24 support, administration and implementation on IT network (data & voice) and security systems of the bank according to defined policies, processes and procedures
• Follow change control procedure to execute the network change but not limited to configure routing and switching equipment, hosted IP voice services and firewalls in a timely manner
• Implement new solutions and improve resilience of the current environment
• Secure network systems according to IT security policy
• Participate in project management implementation process
• Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with Network Team Lead on network optimization
• Undertake data network fault investigations in local and wide area environments
• Report network operational status by gathering and prioritizing information and managing projects
• Upgrade data network equipment to the latest stable patch releases on regular basis
• Liaise with project management teams, third-line engineers and service desk engineers on a regular basis
• Keep close communication with customers via email and phone for initial requirement capture.
• Perform helpdesk hotline support (if required)

Requirements:

• University graduate in Computer Science or Information Technology related disciplines
• Minimum 5 years relevant experience in infrastructure administration and support, preferably in financial institution
• Familiar with the following platforms / systems : LAN & WAN, Telephony Systems, Network Monitoring Tools and Security Products (e.g. Cisco routers, Cisco/Huawei switches, Avaya PABX, WFO, Checkpoint/Juniper/Cisco Firewalls/F5 Load Balancer)
• Experience to support VDI or Huawei SDN is an advantage
• Self-initiated to deliver excellent services
• Ability to work independently and under pressure with integrity
• Positive attitude with high sense of responsibility and can-do spirits
• Good analytical & communication skills
  

The Mandatory Reference Checking (MRC) Scheme is a regulatory framework established by the Hong Kong Monetary Authority, which requires banks to check the conduct history of prospective employees for positions defined under the scheme. Therefore, MRC will be a part of our selection process if you apply for the in-scope positions. For details, please refer to the “Frequently Asked Questions for In-Scope Individuals” (https://www.hkab.org.hk/en/page/5/mandatory-reference-checking-scheme-phase-2) published by HKAB.