Vice President, Depository Operations & Client Delivery

Hong Kong Exchanges and Clearing Limited; Hong Kong; On-site; HKD 900,000 - 1,500,000; Full time

Job summary

Hong Kong Exchanges and Clearing Limited (HKEX) is seeking a senior operations leader to manage Depository and Back Office teams, ensuring compliance with CCASS rules and regulatory standards. You will oversee custody-related processes, client relationships, and cross-department collaboration to deliver reliable post-trade services.

The role requires 6–8 years of relevant experience, strong leadership, and excellent English/Chinese communication.

Qualifications

• University Degree, preferably in Finance / Business Administration / Economics or related disciplines.
• At least 6-8 years' relevant working experience of which at least 4 years at management level, in well-established financial organization.
• Experience in Custody environment is strongly recommended and be fully conversant with CCASS operations rules, regulatory framework / requirements with HKMA and SFC and, Audit / Risk Management guidelines pertaining to the operations.
• Strong leadership and people management experience, responsible for staff development by providing guidance, direction and feedback regularly.
• Effective communication and stakeholders’ management skills; with demonstrated ability to work effectively with all levels within the organization.
• Self-Motivated, driven and good entrepreneurial mindset to make things better. Resourceful, proactive and able to prioritize and navigate in a fast-paced team-oriented environment.
• Confident, proactive, flexible, self-reliant and good team player. An Independent thinker with willingness to push for what you believe in
• Strong analytical, planning and problem-solving skills; ability to understand the "big-picture" while rigorously paying attention to details.
• Excellent presentation and written/spoken English and Chinese; proficiency in Putonghua will be an advantage Conversant with MS Word / Excel / Outlook / PowerPoint / Access / VBA

Responsibilities

• To lead a team of Depository & Back Office staff in performing operational tasks and exceptional cases in compliance with local and international regulations
• To facilitate operational and administrative support in overseeing depository operations, including back office, securities transfers, stock balancing and reconciliation in accordance with established rules, procedures and policies of the clearing houses
• To take full accountability for the service delivery relationship with our OTC clients / participants.
• Strong focuses in client service management, communication and delivery.
• Must be confident, articulate and able to represent HKEX in front of clients
• Ability to manage client queries, drive resolution, data & reporting collation, delivery issues and tracking of progress.
• Focuses on accountability, action and outcomes to ensure solutions meet client needs while aligning business deliverables to the Company’s strategic planning
• Proactively responds and adapts to change - supports and influences strategies to enable business transformation and enhancement.
• Ability to redefine our business working model, policy and operational flow for Depository and back-office operations.
• Strong entrepreneurial / continuous improvement mindset to keep identifying areas for improvement to existing operational processes, make appropriate proposals and implementation plan with proper internal controls in place.
• To drive forward technological solutions to improve operational efficiency.
• Manage business projects by providing user requirements for system changes on new services or products and updating relevant operational manual and rules when required
• To collaborate with internal departments, liaise with external business counterparts, relevant statutory bodies, market practitioners and participants in project execution
• Strong risk management and demonstrate a deep understanding of the regulatory environment surrounding CCASS Operations

Skills

Leadership

People management

Stakeholder management

Regulatory knowledge

Communication

Project management

MS Office

Chinese & English

Education

University Degree

Tools

MS Word

Excel

PowerPoint

Access

VBA

Job description

Hong Kong Exchanges and Clearing Limited (HKEX) is seeking a senior operations leader to manage Depository and Back Office teams, ensuring compliance with CCASS rules and regulatory standards. You will oversee custody-related processes, client relationships, and cross-department collaboration to deliver reliable post-trade services.

The role requires 6–8 years of relevant experience, strong leadership, and excellent English/Chinese communication.