User Operations Manager - Live Streaming - 抖音直播

ByteDance; Hong Kong; On-site; HKD 420,000 - 660,000; Full time

Job summary

ByteDance seeks a User Operations professional in Hong Kong to drive lifecycle strategies for onboarding, retention and monetization across global audiences.

You will organize online events, analyze user behavior, and work with global teams to boost user spending and retention in live streaming or overseas social networking products. A bachelor’s degree and 3+ years of experience are required, with strong English and data-driven mindset.

Qualifications

• Bachelor's degree or above.
• 3+ years of experience in user or product operations.
• Lifecycle user operations: Developing differentiated strategies across the entire user lifecycle—focusing on new user acquisition, retention and activation, monetization (for high-value users), and understanding user perceptions (regarding churned users)—with the aim of boosting user spending and retention.
• Efficiently organize online events to drive significant, scalable growth in user monetization depth.
• Strong analytical skills with a data-driven approach and logical thinking.
• Proficiency in English as a working language is required to partner with global teams and regional partners.
• Hands‑on experience in event operations for live streaming or overseas social networking products.
• Strong user insight and the ability to accurately grasp user psychology and analyze deep‑seated needs.

Responsibilities

• Develop lifecycle strategies for onboarding, retention and monetization.
• Organize online events to drive growth in user monetization depth.
• Collaborate with global teams and regional partners.
• Analyze data to inform decisions and improve user metrics.

Skills

3+ years experience

Lifecycle user operations

Event operations

Data-driven

English proficiency

User insights

Analytical mind

Education

Bachelor's degree or above

Job description

Join us as we work together to inspire creativity and enrich life around the globe.

Location

Hong Kong (China)

Team

User ops

Employment Type

Regular

Job Code

A121442

Responsibilities

Qualifications

• Bachelor's degree or above
• 3+ years of experience in user or product operations
• Lifecycle user operations: Developing differentiated strategies across the entire user lifecycle—focusing on new user acquisition, retention and activation, monetization (for high-value users), and understanding user perceptions (regarding churned users)—with the aim of boosting user spending and retention
• Efficiently organize online events to drive significant, scalable growth in user monetization depth
• Strong analytical skills with a data-driven approach and logical thinking
• Proficiency in English as a working language is required to partner with global teams and regional partners
• Hands‑on experience in event operations for live streaming or overseas social networking products
• Strong user insight and the ability to accurately grasp user psychology and analyze deep‑seated needs

Job Information

About Us

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect — and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.