Underwriting Operations Specialist

thehartford; Hong Kong; On-site; HKD 167,000 - 257,000; Full time

Job summary

The Hartford in Hong Kong seeks an organized Underwriting Assistant to provide essential support to Financial Lines and Casualty underwriting teams on a fixed-term contract. You will handle submissions, data entry, endorsements, and policy documents while coordinating with internal partners to meet deadlines.

This role offers exposure to a fast-paced insurance environment, with emphasis on accuracy, timely processing, and adherence to procedures across underwriting lifecycles.

Responsibilities

• Provide a high level of accurate and timely operational support to the underwriting teams across Financial Lines and Casualty.
• Review and enter new Underwriting submissions into the appropriate systems.
• Process accurate entry of policy slip data into underwriting systems within agreed service level agreements, including the issuance of policy documents such as schedules, wordings, endorsements, invoices, and certificates of insurance.
• Liaise with business partners to support premium closings, premium advice and premium reconciliations, ensuring premium bookings are completed accurately and within required timeframes.
• Process policy endorsements and adjustments on internal underwriting systems within agreed service level agreements.
• Review internal exception reports and take action to ensure risk and policy information is maintained accurately within underwriting systems.
• Support the delivery of monthly, quarterly and year-end business timetables by meeting deadlines, communicating effectively with stakeholders and contributing to internal and external reporting requirements.
• Maintain risk information and manage workflows within the document repository to ensure a complete, accurate and auditable record of underwriting activity.
• Ensures that all policies and procedures are adhered to including company Standard Operating Procedures.
• Adhere to any common standards set across the company and ensures that policies and procedures are adequately documented
• Undertake continued Professional Development and comply with The Hartford procedures.

Job description

The Hartford in Hong Kong seeks an organized Underwriting Assistant to provide essential support to Financial Lines and Casualty underwriting teams on a fixed-term contract. You will handle submissions, data entry, endorsements, and policy documents while coordinating with internal partners to meet deadlines.

This role offers exposure to a fast-paced insurance environment, with emphasis on accuracy, timely processing, and adherence to procedures across underwriting lifecycles.