Treasures ARM: Client Services & Wealth Solutions

DBS Bank (Hong Kong) Limited; Hong Kong; Vor Ort; HKD 180.000 - 260.000; Vollzeit

Zusammenfassung

DBS Bank (Hong Kong) Limited seeks a Customer Service professional for the Treasures Centre at One Island East. You will handle account servicing tasks, support TRMs, and maintain accurate records while providing proactive service and timely inquiries resolution.

The role covers promotion of Treasures products, handling regulatory compliance, and contributing to audit controls under HKMA rules. Fluency in Mandarin and English is required, and prior banking experience a plus.

Qualifikationen

• 1-2 years in account servicing
• Registered RI with HKSI papers 1/7/8
• Registered TR with IIQE papers 1/2/3/5
• Fluency in Mandarin and English

Aufgaben

• Facilitate account opening procedures and handle documentation.
• Support TRMs in nurturing client relationships and follow-up.
• Audit and compliance: adhere to HKMA, SFC, and internal controls.
• Provide feedback to refine service offerings and processes.

Kenntnisse

Account servicing

Compliance knowledge

Customer service

Bilingual English/Mandarin

Ausbildung

Degree in business/finance

HKSI Licensing (Papers 1,7,8)

IIQE papers 1/2/3/5

Jobbeschreibung

DBS Bank (Hong Kong) Limited seeks a Customer Service professional for the Treasures Centre at One Island East. You will handle account servicing tasks, support TRMs, and maintain accurate records while providing proactive service and timely inquiries resolution.

The role covers promotion of Treasures products, handling regulatory compliance, and contributing to audit controls under HKMA rules. Fluency in Mandarin and English is required, and prior banking experience a plus.