Training & Education Specialist/Manager, Medical Surgical

Medtronic plc; Hong Kong; On-site; HKD 500,000 - 900,000; Full time

Job summary

Medtronic in Hong Kong is seeking a Training and Clinical Education professional to deliver employee and customer training, ensuring safe and effective use of surgical products. You will collaborate with product development, education, and marketing teams to improve patient care and advocacy across the district.

The role emphasizes excellent communication and presentation skills, with experience in OT environments and comfort discussing complex clinical concepts with diverse audiences.

Qualifications

• Experience in the OT environment and familiarity with surgical equipment is preferred.
• Exposure to surgical products and procedures across specialties including General Surgery, GYN, Urology, and CTS.
• Prior experience in clinical education, product training, or delivering professional training programs is an advantage.
• Excellent communication and presentation skills, with the ability to translate complex technical and clinical concepts into clear, practical learning experiences.

Responsibilities

• Provide employee and customer training to ensure safe and effective product use that optimizes patient care.
• Maintain communication with customers to ensure effectiveness of training.
• Create validation methods to ensure the training is efficient and effective and revise whenever necessary.
• Ensure training meets company and customers’ objectives.
• Facilitate technical problem solving related to products and therapies with customers and employees to optimize patient care.
• Provide feedback to product development, education, and marketing teams regarding product performance to improve future offerings.
• Partner with key personnel to identify opportunities for and barriers to improving district performance.
• Assist in the awareness of the total MS portfolio as needed to advocate for Medtronic solutions.
• Support clinical research efforts (pre-market, post-market, and external research projects) at activated clinical centers in conjunction with the field clinical organization to meet clinical requirements and enhance product knowledge if any

Skills

Training delivery

Communication skills

Presentation skills

Clinical education experience

Job description

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

Responsibilities may include the following and other duties may be assigned.

• Provide employee and customer training to ensure safe and effective product use that optimizes patient care.
• Maintain communication with customers to ensure effectiveness of training.
• Create validation methods to ensure the training is efficient and effective and revise whenever necessary.
• Ensure training meets company and customers’ objectives.
• Facilitate technical problem solving related to products and therapies with customers and employees to optimize patient care.
• Provide feedback to product development, education, and marketing teams regarding product performance to improve future offerings.
• Partner with key personnel to identify opportunities for and barriers to improving district performance.
• Assist in the awareness of the total MS portfolio as needed to advocate for Medtronic solutions.
• Support clinical research efforts (pre-market, post-market, and external research projects) at activated clinical centers in conjunction with the field clinical organization to meet clinical requirements and enhance product knowledge if any

Requirements:

• Experience in the OT environment and familiarity with surgical equipment, including both small and large capital equipment, is preferred.
• Exposure to and expertise in surgical products and procedures across specialties including, but not limited to, General Surgery, GYN, Urology, and CTS etc.
• Prior experience in clinical education, product training, or delivering professional training programs is an advantage.
• Excellent communication and presentation skills, with the ability to translate complex technical and clinical concepts into clear, practical, and engaging learning experiences. The ideal candidate is patient, and effective in facilitating training for diverse audiences.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.