Technical Engineer / Technical Manager (Lift & Escalator)

HR Plus; Hong Kong; On-site; HKD 223,000 - 446,000; Full time

Benefits offered by this job

Competitive remuneration package

Performance bonus

Career progression opportunities

Professional training and development

Stable and growing business

Job summary

HR Plus is seeking a Lift & Escalator Maintenance, Troubleshooting & Technical Support professional in Hong Kong to join a fast‑growing provider of maintenance solutions. You will diagnose faults, deliver on‑site guidance, interpret drawings, and support field technicians to ensure safety and reliability.

Senior candidates may lead technical teams, mentor colleagues, and drive continuous improvement initiatives, while maintaining high service quality and strong customer satisfaction in a

Qualifications

• Higher Diploma, Associate Degree or above in Mechanical Engineering, Electrical Engineering, Building Services Engineering, or related disciplines.
• Solid experience in lift and escalator maintenance, repair, or technical support.
• Strong fault-finding and troubleshooting capability.
• Holder of RLW and/or REW certification is highly preferred.
• Ability to interpret technical drawings and engineering documentation.
• Strong communication and interpersonal skills.
• Self-motivated, hands-on, and committed to delivering high-quality work.
• Candidates with team leadership experience will be considered for Technical Manager level.

Responsibilities

• Provide technical support and expert guidance on complex lift and escalator faults.
• Conduct troubleshooting, diagnosis, and resolution of technical issues.
• Support field technicians on challenging maintenance and repair cases.
• Ensure maintenance activities comply with statutory requirements and company standards.
• Interpret technical drawings, schematics, and engineering documentation.
• Deliver on-site coaching and technical training to service teams.
• Conduct site inspections and technical audits to maintain service quality.
• Drive continuous improvement initiatives and promote best engineering practices.
• Collaborate with internal stakeholders to improve operational efficiency and customer satisfaction.

Skills

Fault finding

Troubleshooting

Lift & escalator maintenance

Technical support

Communication skills

Leadership

Interpersonal skills

Mentorship

Education

Higher Diploma/Associate Degree in Mechanical or Electrical Engineering

Tools

RLW/REW certification

Job description

Lift & Escalator | Maintenance, Troubleshooting & Technical Support

About the Company

Our client is an innovative and fast-growing provider of lift and escalator maintenance solutions. By combining engineering expertise, digital technology, and a customer-centric approach, the company is transforming how vertical transportation systems are maintained and managed. With a strong commitment to safety, reliability, and continuous improvement, they offer an exciting opportunity for experienced professionals to make a real impact within the industry.

Key Responsibilities

• Provide technical support and expert guidance on complex lift and escalator faults.


• Conduct troubleshooting, diagnosis, and resolution of technical issues.


• Support field technicians on challenging maintenance and repair cases.


• Ensure maintenance activities comply with statutory requirements and company standards.


• Interpret technical drawings, schematics, and engineering documentation.


• Deliver on-site coaching and technical training to service teams.


• Conduct site inspections and technical audits to maintain service quality.


• Drive continuous improvement initiatives and promote best engineering practices.


• Collaborate with internal stakeholders to improve operational efficiency and customer satisfaction.


• For senior candidates, lead and develop technical teams while providing mentorship and performance guidance.

Requirements

• Higher Diploma, Associate Degree or above in Mechanical Engineering, Electrical Engineering, Building Services Engineering, or related disciplines.


• Solid experience in lift and escalator maintenance, repair, or technical support.


• Strong fault-finding and troubleshooting capability.


• Holder of RLW and/or REW certification is highly preferred.


• Good understanding of lift and escalator systems, controls, and safety requirements.


• Ability to interpret technical drawings and engineering documentation.


• Strong communication and interpersonal skills.


• Self-motivated, hands-on, and committed to delivering high-quality work.


• Candidates with team leadership experience will be considered for Technical Manager level.

What's on Offer

• Competitive remuneration package


• Performance bonus


• Career progression opportunities


• Professional training and development


• Stable and growing business environment


• Opportunity to contribute to the modernization of the lift and escalator industry

Interested?

Candidates with strong technical expertise will be considered for Senior Technical Engineer, while those with proven leadership experience may be appointed as Technical Manager.