Technical Business Analyst - Digital & Cloud Projects | Well-known Enterprise based in HK | Stable Environment + $$$

Adecco; Hong Kong; On-site; HKD 550,000 - 750,000; Full time

Job summary

Adecco is seeking an experienced IT professional to lead technical delivery from requirements through deployment and post-production support. You will perform system analysis, design, integration, testing, and troubleshooting, resolving complex issues with strong root-cause focus.

You will work with vendors and internal teams to deliver enhancements, review solutions, and support upgrades, patching, and disaster recovery. Independent work and clear communication are essential.

Qualifications

• Degree in IT, Computer Science, Engineering or related disciplines.
• 5+ years' experience in system analysis, application delivery, technical support or solution implementation.
• Proven hands-on experience in solution design, system integration, testing, troubleshooting and deployment.
• Strong technical problem-solving and root cause analysis skills.
• Experience supporting enterprise applications in production environments.
• Ability to work independently and drive technical solutions with minimal supervision.
• Strong communication and stakeholder management skills.

Responsibilities

• Lead technical delivery from requirements analysis through implementation and post-production support.
• Perform system analysis, solution design, integration, testing and deployment activities.
• Investigate and resolve complex application and system issues, including root cause analysis.
• Support production incidents, problem management and service restoration.
• Work closely with vendors and internal technical teams to deliver enhancements and projects.
• Review technical solutions, implementation approaches and system changes.
• Support system upgrades, patching, backup/recovery and disaster recovery activities.
• Maintain technical documentation, support procedures and operational runbooks.

Skills

System analysis

Technical delivery

Root cause analysis

Stakeholder management

Troubleshooting

Education

Bachelor's degree in IT/CS/Engineering

Tools

SQL Server

PostgreSQL

Azure

DevOps

Monitoring tools

Job description

• Lead technical delivery from requirements analysis through implementation and post-production support.
• Perform system analysis, solution design, integration, testing and deployment activities.
• Investigate and resolve complex application and system issues, including root cause analysis.
• Support production incidents, problem management and service restoration.
• Work closely with vendors and internal technical teams to deliver enhancements and projects.
• Review technical solutions, implementation approaches and system changes.
• Support system upgrades, patching, backup/recovery and disaster recovery activities.
• Maintain technical documentation, support procedures and operational runbooks.

Requirements

• Degree in IT, Computer Science, Engineering or related disciplines.
• 5+ years' experience in system analysis, application delivery, technical support or solution implementation.
• Proven hands-on experience in solution design, system integration, testing, troubleshooting and deployment.
• Strong technical problem-solving and root cause analysis skills.
• Experience supporting enterprise applications in production environments.
• Ability to work independently and drive technical solutions with minimal supervision.
• Strong communication and stakeholder management skills.

Preferred Skills

• SQL Server, PostgreSQL or other relational databases.
• Cloud platforms such as Microsoft Azure and hybrid environments.
• Experience with DevOps, monitoring, backup/recovery and disaster recovery practices.

Please note that only short listed candidates will be notified. All information gathered will be treated in strict confidence and solely used for recruitment purposes.