Talent Acquisition Manager - Leading Financial Institution

PFCC Group; Hong Kong; On-site; HKD 420,000 - 600,000; Full time

Job summary

PFCC Group is seeking a high-calibre Talent Acquisition Manager on a 12-month contract in Hong Kong. The role focuses on frontline and specialist recruitment, direct-sourcing strategies, and partnering with hiring managers to attract high-quality talent in a fast-paced banking environment.

Key responsibilities include end-to-end recruitment, candidate engagement, employer branding, and recruitment marketing.

Qualifications

• Proven experience in Talent Acquisition with hands-on direct sourcing and candidate engagement.
• Experience recruiting for frontline/high-volume roles in financial services or regulated environments.
• Background in in-house or agency recruitment for customer-facing hiring.
• Strong screening, interviewing and assessment skills with ability to deliver quality shortlists.

Responsibilities

• Develop and execute direct-sourcing strategies for Retail Banking frontline vacancies.
• Build diverse talent pipelines to support immediate and anticipated hiring demand.
• Maintain candidate engagement to deliver a positive candidate experience.
• Partner with hiring managers to understand recruitment needs and deliver high-quality shortlists within timelines.
• Manage end-to-end recruitment process including screening, interviews, offers and governance.
• Support employer branding to strengthen talent proposition and promote career opportunities.
• Develop recruitment marketing materials and campaigns to attract talent.
• Organise recruitment events, career fairs and university engagement activities.
• Maintain relationships with external recruitment partners and networks to broaden reach.

Skills

Talent Acquisition

Direct Sourcing

Candidate Engagement

Recruitment Process

Stakeholder Management

Tools

Recruitment Marketing

Job description

Our client is a leading financial institution with a strong presence in Hong Kong. Its Retail Banking & Wealth business plays a key role in serving customers across a broad range of banking and wealth management needs.

We are currently seeking a high-calibre professional to join the team as Talent Acquisition Manager on a 12-month contract. This is an excellent opportunity for a talent acquisition professional to drive frontline and specialist recruitment, develop effective direct-sourcing strategies, and partner closely with hiring managers to attract high-quality talent in a fast-paced banking environment.

Key Responsibilities:

• Develop and execute direct-sourcing strategies for Retail Banking frontline vacancies, including branch, customer service and relationship management roles.
• Build and maintain diverse talent pipelines to support immediate recruitment needs and anticipated hiring demand.
• Maintain meaningful candidate engagement throughout the recruitment process to deliver a positive candidate experience.
• Partner with hiring managers to understand recruitment needs, align sourcing strategies and deliver high-quality candidate shortlists within agreed timelines.
• Manage the end-to-end recruitment process, including candidate screening, assessment, interview coordination, selection and offer management, in accordance with applicable banking regulations and internal controls.
• Support employer branding initiatives to strengthen the organisation’s talent proposition and promote career opportunities across Retail Banking.
• Develop recruitment marketing materials, including job advertisements, candidate communications, social media content and recruitment campaigns.
• Organise and support recruitment events, career fairs, university engagement activities, networking sessions and other talent attraction initiatives.
• Build and maintain relationships with external recruitment partners, professional networks and community organisations to broaden talent reach and support diverse hiring outcomes.

Requirements:

• Proven experience in Talent Acquisition, with strong hands-on experience in direct sourcing and candidate engagement.
• Experience recruiting for frontline or high-volume roles within retail banking, financial services, branch banking, contact centres, sales or other regulated environments.
• Background in in-house recruitment, agency recruitment or talent acquisition supporting customer-facing hiring.
• Strong candidate identification, screening, interviewing and assessment skills, with the ability to deliver quality shortlists efficiently.
• Ability to manage multiple vacancies and competing priorities while maintaining recruitment quality and pace.
• Strong stakeholder management, communication and negotiation skills, with the ability to partner effectively with hiring managers at different levels.
• Sound judgement, attention to detail and a strong understanding of confidentiality, recruitment governance and internal controls.
• Proficiency in written and spoken English and Chinese.

About PFCC Group:

We partner with the world’s most sophisticated financial institutions to unlock sustainable value. By merging operational excellence with the power of AI and digital transformation, we ensure our clients are equipped to lead, not just keep pace.

Bridging the Gap between Vision and Technical Mastery, we believe that even the most advanced strategy is only as powerful as the people executing it. That is why we specialize in identifying and placing high-calibre technical talent within the world’s premier financial ecosystems. Whether it’s securing mission-critical infrastructure or driving global digital shifts, we connect elite IT professionals with opportunities at global financial leaders.