Talent Account Director, Staffing

LinkedIn; Hong Kong; Hybrid; HKD 900,000 - 1,400,000; Full time

Job summary

LinkedIn in Hong Kong is hiring an Account Director to serve as a trusted advisor for staffing clients across Hong Kong and Taiwan. The role centers on executive-level discussions to renew and expand LinkedIn Talent Solutions (and LinkedIn Learning), ensuring optimal ROI and effective utilization of the platform.

The hybrid work model combines remote work with office days, with collaboration across product, marketing, and customer success teams to deliver value and growth for clients.

Qualifications

• 6+ years of experience in a quota-carrying business development/acquisition, agency recruitment, or account management role.
• Business fluency in English and Cantonese/Mandarin required due to market coverage.

Responsibilities

• Build and maintain relationships with recruitment agency owners, senior decision makers and influencers.
• Drive revenue growth by identifying upselling and cross-selling opportunities and renewals.
• Consult with clients to optimize talent acquisition strategies using data and best practices.
• Collaborate with product, marketing, customer success and operations to support clients.
• Represent LinkedIn as a trusted advisor at events and meetings.
• Ask layered questions to understand client objectives beyond surface details.

Skills

English fluency

Cantonese/Mandarin fluency

Executive-level communication

Account management

Job description

LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

We are looking for an Account Director to join our team as a trusted advisor with a relentless focus on bringing value to our existing customers within the Staffing industry across the Hong Kong and Taiwan market. You will be responsible for helping our clients be successful in their talent strategies through conducting Executive-level commercial discussions related to the renewal and expansion of LinkedIn Talent Solutions (including LinkedIn Learning). To ensure our customers generate the highest return on their investment, you will ensure that the solutions are being utilized effectively and, ultimately, will provide compelling recommendations for additional investments and renewals in LinkedIn.

Responsibilities

• Build and maintain strong relationships with recruitment agency owners, senior decision makers and influencers within recruitment agencies, understanding their business goals, challenges and opportunities
• Drive revenue growth by identifying, upselling and cross-selling LinkedIn's Talent Solutions products and services, and renewing existing contracts
• Consult with clients on how to leverage LinkedIn's data, insights and best practices to optimize their talent acquisition strategies and achieve their hiring objectives
• Collaborate with internal teams such as product, marketing, customer success and operations to provide support and solutions for clients
• Represent LinkedIn as a trusted advisor and thought leader in the recruitment industry, sharing insights, trends and best practices at events and meetings
• Asks layered, open-ended questions to understand and clarify customer’s objectives and challenges beyond surface-level detail
• Leads with solutions, not products, when making recommendations aligned with customer objectives
• Drives customer decision making by achieving a shared vision and proactively considering the value propositions that tie all stakeholders together
• Thinks commercially and applies business acumen when crafting & negotiating commercial agreements
• Proactively mitigates churn risk by adopting a smart, customer-centric approach
• Engages customers throughout to confirm and clarify the value and adapt a strategy when needed to optimize ROI
• Applies business acumen in Account Planning by considering economic, industry and company factors with a customer-centric lens
• Disciplined in Territory and Account Planning, Forecasting, and Quota Attainment
• Follows best practices when using CRM and other sales tools to manage the sales and buyer cycles

Qualifications

Basic Qualifications

• 6+ years of experience in a quota-carrying business development/acquisition, agency recruiting, or account management role.
• Business fluency in English and Cantonese/Mandarin required due to market coverage

Preferred Qualifications

• Experience selling HR, talent, or recruitment solutions and/or working in agency recruitment.
• Ability to multi-thread and find new business opportunities within existing accounts
• Ability to find and manage high-level business in an evangelistic sale environment
• Ability to gather and use data to inform decision making and persuade others
• Ability to orchestrate the closure of business with an accurate understanding of prospect needs
• Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors
• Knowledge of software contract terms and conditions with the ability to create fair transactions
• Experience carrying a revenue target with the ability to develop compelling strategies that deliver results
• Excellent communication, negotiation and forecasting skills

Suggested Skills

• Multi-threading
• Manages to value
• Solution selling

Additional Information

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Please use this link to access documents that provide information about how LinkedIn handles the personal data of employees and job applicants, as well as the E-Verify Participation Notice and the Department of Justice Immigrant and Employee Rights Section Right to Work posters: https://www.linkedin.com/legal/candidate-portal.

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