System Analyst (Web/Mobile App)

BOCI-Prudential Trustee Limited; Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Job summary

BOCI-Prudential Trustee Limited in Hong Kong is seeking a senior Web System Analyst to lead analysis and design for our web and mobile applications, including backend services, APIs and data flows. You will translate business requirements into technical specifications and delivery plans, coordinating with analysts and project managers.

Additionally, you will oversee external providers, ensure secure development practices and production readiness, and document system designs.

Qualifications

• Degree in Information Technology, Computer Science, Computer Engineering or a related discipline.
• Minimum 8 years of IT experience, including at least 3 years in systems analysis or a similar application delivery role.
• Strong experience with web application architecture and application server environments, including deployment, configuration, API integration, performance monitoring and troubleshooting.
• Experience in iOS and Android mobile app development or technical delivery, including integration with backend services, testing, security and release processes.
• Working knowledge of Microsoft SQL Server, including SQL queries, stored procedures, data structures and investigation of application data or performance issues.
• Familiarity with APIs, microservices, containers, Git and CI/CD practices.
• Good understanding of authentication, access control and secure development practices for customer-facing applications.
• Experience overseeing external developers or service providers and coordinating technical delivery across multiple teams.

Responsibilities

• Lead systems analysis and solution design for web and mobile apps, including backend services and APIs.
• Coordinate with application teams to deliver and support web, mobile, and digital portal expansion initiatives.
• Oversee external providers’ technical work and review solution designs and deliverables.
• Coordinate with Technical and Cybersecurity teams on server setup, security, and production readiness.
• Support testing, deployment and release activities for both platforms.
• Investigate escalated issues and coordinate sustainable fixes.
• Prepare and maintain system design and interface documentation.
• Support security testing, IT audits and compliance reviews.

Skills

Web architecture

APIs

CI/CD

Security best practices

Analytical thinking

Education

Bachelor in IT/CS/Engineering

Tools

SQL Server

Git

Containers

Job description

Work with the different application teams to deliver and support the company Web, mobile App and our digital portal expansion initiatives.

Lead systems analysis and solution design for the web and mobile applications, including backend services, APIs, data flows and integration with existing systems.

Work with System Analysts, Business Analysts and project managers to translate business requirements into technical specifications and delivery plans.

Oversee external service providers’ technical work, review solution designs and development deliverables, and resolve complex technical issues and dependencies.

Coordinate with the Technical and Cybersecurity teams on application server setup, access control, security, performance and production readiness.

Support system integration testing, defect resolution, deployment and release activities for both platforms.

Investigate escalated application and production issues, identify root causes and coordinate sustainable fixes.

Prepare and maintain system design, interface and operational documentation.

Support security testing, IT audits and compliance reviews relating to the supported applications.

Requirements:

Degree in Information Technology, Computer Science, Computer Engineering or a related discipline.

Minimum 8 years of IT experience, including at least 3 years in systems analysis or a similar application delivery role.

Strong experience withweb application architecture and application server environments, including deployment, configuration, API integration, performance monitoring and troubleshooting.

Experience iniOS and Android mobile app development or technical delivery, including integration with backend services, testing, security and release processes.

Working knowledge ofMicrosoft SQL Server, including SQL queries, stored procedures, data structures and investigation of application data or performance issues.

Familiarity with APIs, microservices, containers, Git and CI/CD practices. Experience with relevant programming frameworks is an advantage.

Good understanding of authentication, access control and secure development practices for customer-facing applications.

Experience overseeing external developers or service providers and coordinating technical delivery across multiple teams.

Strong analytical, problem-solving, communication and documentation skills, with the ability to manage competing priorities.

Good command of spoken and written English and Mandarin; spoken Mandarin is essential.

Experience in financial services, pensions or customer portal development is preferred.

We are an equal opportunities employer committed to equality, ethics, inclusivity, diversity and transparency. The personal data provided/collected in the "Application for Employment" will be treated with strictest confidentiality and will only be used by The Company to assess your suitability for the position for which you have applied, and be used as reference to determine preliminary remuneration and benefit package if you are selected for the position. Applicants who are not contacted within 6 weeks may consider their application unsuccessful. Information you provide for employment application purposes may be passed to other department(s) within the Company or its subsidiary or affiliates for further consideration.

Please note that all information provided in the course of employment application with the Company will not be returned to the applicant after the interview. In accordance with the Company policy, personal data of unsuccessful applicants will be retained for no more than 12 months and will be destroyed after the retention period. If there is a vacancy arises in the company during the retention period, your profile may be transferred to the department(s) for further consideration.

If you wish to access and to correct your personal data in relation to your application, please make your request to the Human Resources Department at 15/F, 1501-1507 & 1513-1516, 1111 King’s Road, Taikoo Shing, Hong Kong.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Hong Kong?
• What's your expected monthly basic salary?
• How many years' experience do you have as a Web System Analyst?
• What is your highest level of education?

BOCI-Prudential Trustee Limited (“BOCI-Prudential Trustee”) is a joint venture founded by BOC Group Trustee Company Limited1 and Prudential Corporation Holdings Limited in 1999 and affiliated to the Bank of China Group. BOCI-Prudential Trustee has over 20 years of experience in trustee management and mainly provides trustee and fund administration, custody, as well as transfer agency and registry services for a variety of funds and retirement protection schemes.

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