Strategic Client Growth Partner

integralads; Hong Kong; Hybrid; HKD 900,000 - 1,400,000; Full time

Job summary

Integral Ad Science is seeking a Client Partner to nurture and grow an existing portfolio while identifying new business opportunities. This hybrid role focuses on client health, retention, and value realization across IAS solutions for advertisers, publishers, and agencies.

You will lead strategic account management, conduct quarterly business reviews, and collaborate with product teams to incorporate client feedback into the roadmap.

Qualifications

• Proven experience in a client-facing role such as Customer Success, Account Management, or Strategic Partnerships within an agency, trading desk, or ad tech company.
• Strong commercial mindset with ability to upsell and cross-sell.
• Understanding of AdTech, SaaS, or MarTech ecosystems.
• Ability to manage and grow a portfolio while retaining clients.
• Skilled in conducting QBRs and presenting insights.
• Excellent analytical and data-driven decision making.
• Capable of independent work and cross-functional collaboration.

Responsibilities

• Strategic Account Management: Own relationships for IAS clients, acting as their primary contact and trusted advisor.
• Retention & Growth: Develop plans to retain, satisfy, and grow the client base; pursue upsell/cross-sell opportunities.
• Value Realization: Understand client goals to ensure outcomes with IAS solutions.
• Performance Reviews: Lead regular business reviews with metrics, insights, and recommendations.
• Risk Management: Monitor client health and mitigate risks for long-term partnerships.
• Client Advocacy: Represent client needs within IAS and inform Product roadmap.
• New Business Expansion: Identify and engage partners and brands to bring in new revenue.
• Agency Partnership: Strengthen agency relationships to drive engagement and opportunities.

Skills

Client facing

Account management

Strategic partnerships

AdTech

SaaS / MarTech

Analytical skills

Organizational skills

Job description

Integral Ad Science is seeking a Client Partner to nurture and grow an existing portfolio while identifying new business opportunities. This hybrid role focuses on client health, retention, and value realization across IAS solutions for advertisers, publishers, and agencies.

You will lead strategic account management, conduct quarterly business reviews, and collaborate with product teams to incorporate client feedback into the roadmap.