Sr. UI/UX Designer (6 months contract)

Cognizant; Hong Kong; On-site; HKD 420,000 - 650,000; Full time

Job summary

Cognizant in Hong Kong seeks a Senior UX Designer to translate business goals into compelling customer experiences. You will lead UX design, conduct stakeholder interviews, run design thinking workshops, and collaborate with designers, researchers and developers to build innovative services and technologies.

Apply human-centered, agile methodologies; create journey maps, wireframes and design systems, and measure outcomes with KPIs.

Qualifications

• 5+ years of UX design work experience.
• User-centered design.
• Design thinking.
• UX Design.
• UI Design.
• Data driven design.
• Information architecture.
• Site mapping.
• Workflows.
• Wireframes.
• Prototyping.
• Design systems.
• CX frameworks.
• Proficiency in standard tools for prototyping/mockups/wireframes (Figma, XD etc.)
• Customer journey mapping.
• Service design & blueprinting.
• Persona & segment definition.
• Responsive design.
• Web design.
• Mobile application design.
• User research & testing.
• KPI definition & analysis.
• Visual design tools (Photoshop / Illustrator etc.)
• Agile practices.

Responsibilities

• Collaborate with designers, researchers, consultants, developers, technology experts and internal business leaders.
• Communicate, present and collaborate with client stakeholders.
• Produce: experience strategies, experience blueprints, customer journey maps, information architectures, UX flows, wireframes, UI designs, visual designs, presentations.
• Manage review and feedback provisions to produce iterative cycles of production.
• Attend and actively participate in required meetings.
• Create hypotheses based on analysis and mapping it to measurable KPIs for testing verification.

Skills

5+ years of UX design

User-centered design

Design thinking

UX Design

UI Design

Data driven design

Information architecture

Site mapping

Workflows

Wireframes

Prototyping

Design systems

CX frameworks

Customer journey mapping

Service design & blueprinting

Persona & segment definition

Responsive design

Web design

Mobile design

User research & testing

KPI definition & analysis

Visual design tools

Agile practices

Tools

Figma

Adobe XD

Photoshop

Illustrator

Job description

• Collaborate with client and project team to develop CX & UX strategies and solutions that solve real customer/user problems, and help clients achieve their business objectives.
• Execute stakeholder interviews and design thinking workshop with business stakeholders to understand their business goals and devise strategies to achieve them.
• Design valuable and satisfying experiences on the cutting edge by utilizing human centric, agile methodologies.
• Collaborate with consultants, researchers and developers to build innovative services and technologies utilizing agile development methods and lean thinking.
• Conduct quantitative and qualitative research to gain insights into optimization opportunities

Job Details

• Collaborate with client and project team to develop CX & UX strategies and solutions that solve real customer/user problems, and help clients achieve their business objectives.
• Execute stakeholder interviews and design thinking workshop with business stakeholders to understand their business goals and devise strategies to achieve them.
• Design valuable and satisfying experiences on the cutting edge by utilizing human centric, agile methodologies.
• Collaborate with consultants, researchers and developers to build innovative services and technologies utilizing agile development methods and lean thinking.
• Conduct quantitative and qualitative research to gain insights into optimization opportunities

Roles And Responsibilities

• Collaborate with designers, researchers, consultants, developers, technology exprets and internal business leaders
• Communicate, present and collaborate with client stakeholders.
• Produce: experience strategies, experience blueprints, customer journey maps, information architectures, UX flows, wireframes, UI designs, visual designs, presentations.
• Manage review and feedback provisions to produce iterative cycles of production
• Attend and actively participate in required meetings
• Create hypotheses based on analysis and mapping it to measurable KPIs for testing verification

Skills And Experience

• 5+ years of UX design work experience
• User-centered design
• Design thinking
• UX Design
• UI Design
• Data driven design
• Information architecture
• Site mapping
• Workflows
• Wireframes
• Prototyping
• Design systems
• CX frameworks
• Proficiency in standard tools for prototyping/mockups/wireframes (Figma, XD etc.)
• Customer journey mapping
• Service design & blueprinting
• Persona & segment definition
• Responsive design
• Web design
• Mobile application design
• User research & testing
• KPI definition & analysis
• Visual design tools (Photoshop / Illustrator etc.)
• Agile practices

Preferred Skills And Experience

• Product Management
• Analytics platform management
• Agile certification (SAFe or other)
• AR / VR / 3D design
• Front end coding
• Database management
• Digital marketing experience (SEO, content marketing, social media marketing, email marketing)
• Design Thinking Certification (IDEO U)