(Sr.) Sales Associate - Canton Road Store

Chow Tai Fook Jewellery Group; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Benefits offered by this job

Medical insurance

Dental benefits

Life Insurance

Attendance bonus

Career prospects

Job summary

Chow Tai Fook Jewellery Group in Hong Kong is seeking a dedicated jewellery retail professional to deliver exceptional customer experiences and drive sales. You will provide product information, styling suggestions, and after-sales service to build strong client relationships.

Collaboration with the marketing and store team will be key as you maintain displays, restock inventory, and assist daily operations. Fluency in Cantonese with English/Mandarin preferred is advantageous.

Qualifications

• Proven customer service excellence in jewellery retail
• Ability to achieve and exceed sales targets
• Strong product knowledge and styling advice

Responsibilities

• Deliver professional, friendly, and high-quality customer experiences in-store to achieve sales targets.
• Address customer inquiries with professionalism and courtesy, providing product information, styling suggestions, and after-sales service.
• Foster and maintain strong relationships with customers to enhance brand image and loyalty.
• Collaborate with the team to execute marketing activities.
• Assist in daily store operations, including restocking and product displays.

Skills

Customer service

Sales targets

Product knowledge

Communication

Teamwork

Education

Form 5 or above

3+ years jewellery retail experience

Job description

• Deliver professional, friendly, and high-quality customer experiences in-store to achieve sales targets.


• Address customer inquiries with professionalism and courtesy, providing product information, styling suggestions, and after-sales service.


• Foster and maintain strong relationships with customers to enhance brand image and loyalty.


• Collaborate with the team to execute marketing activities.


• Assist in daily store operations, including restocking and product displays.

Job description

• Deliver professional, friendly, and high-quality customer experiences in-store to achieve sales targets.


• Address customer inquiries with professionalism and courtesy, providing product information, styling suggestions, and after-sales service.


• Foster and maintain strong relationships with customers to enhance brand image and loyalty.


• Collaborate with the team to execute marketing activities.


• Assist in daily store operations, including restocking and product displays.

Key Responsibilities

• Deliver professional, friendly, and high-quality customer experiences in-store to achieve sales targets.


• Address customer inquiries with professionalism and courtesy, providing product information, styling suggestions, and after-sales service.


• Foster and maintain strong relationships with customers to enhance brand image and loyalty.


• Collaborate with the team to execute marketing activities.


• Assist in daily store operations, including restocking and product displays.

Requirements

• Form 5 or above with at least 3 years experience in jewellery retail; candidates with international jewellery brand background is an advantage.


• Proactive, responsible, flexible, and enthusiastic with excellent customer service skills.


• Strong communication skills and team spirit.


• Fluent in Cantonese; basic English and Mandarin preferred.

Benefits

• Competitive salary, attendance bonus, medical and dental benefits, and life insurance.


• Various types of leave, including Annual Leave, Family Friendly Leave, Development Leave, Examination Leave, Birthday Leave, Marriage Leave,and Volunteer Service Leave.


• On-the-job training, attractive benefits, and career prospects.

We offer

• Competitive salary, attendance bonus, medical and dental benefits, and life insurance.




• Various types of leave, including Annual Leave, Family Friendly Leave, Development Leave, Examination Leave, Birthday Leave, Marriage Leave, and Volunteer Service Leave.




• On-the-job training, attractive benefits, and career prospects.