Solutions Architect

MongoDB Inc.; Hong Kong; Hybrid; HKD 600,000 - 1,200,000; Full time

Job summary

MongoDB Inc. is seeking a Pre-Sales Solution Architect in Hong Kong to guide customers in designing scalable solutions on our data platform. You will partner with Sales to win deals, advise on architecture, and drive customer success across enterprises and startups.

A strong technical background and cloud experience are required. The role emphasizes cross-functional teamwork, impactful demonstrations, and ongoing learning of MongoDB product suites, with opportunity for growth in a hybrid working

Qualifications

• 5-8 years of related industry experience, ideally 2 years in a customer facing role.
• Minimum 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or programming languages (e.g. C/C++, Java, C#).
• Experience implementing scalable and highly available distributed systems in the cloud and on-prem.
• Excellent presentation, communication, and interpersonal skills; ability to convey complex concepts.

Responsibilities

• Design and Architect scalable, performant applications and infrastructure for large software projects using MongoDB.
• Advise customers on architecture patterns and optimization strategies, communicating MongoDB's value to stakeholders.
• Partner with Sales to drive account success through planning, qualification and pipeline strategy; own technical discovery, demos, and documentation.
• Generate demand within the sales territory through initiatives, events, and ABM activities.
• Foster customer relationships, build champions, ensure success and satisfaction.
• Mentor other Solutions Consulting team members and pursue ongoing professional development.

Skills

Customer facing

5-8 years

Python

Node.js

SQL

C/C++

Java

C#

Cloud experience

Distributed systems

Travel 25%

Bachelor's degree

Security clearance

Education

Bachelor's degree or equivalent

Job description

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations.

We are looking for candidates based in Hongkong for our hybrid working model.

As an ideal candidate, you will have:

• 5 to 8 years of related industry experience, ideally 2 years of experience in a customer facing role.
• Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience implementing scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership.
• Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle.
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience
• Placeholder for required security clearance

You may also have:

• Experience developing, deploying, or supporting applications with any of the major cloud providers
• Experience working in a technical pre-sales capacity
• Experience with database programming and data models
• Experience in data engineering or AI/ML projects
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB:

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB.
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders.
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn:

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database.
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts.
• Relational Migrator: Learn to migrate from relational databases seamlessly.

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms.
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes.

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security.
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding.
• Client Interaction: Develop strategies for discovery and objection handling.

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software.

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.