Solution Architect (GenAI) - BytePlus

ByteDance; Hong Kong; On-site; HKD 900,000 - 1,200,000; Full time

Job summary

BytePlus, a ByteDance business unit, seeks a seasoned pre-sales solution engineer in Hong Kong to drive enterprise engagements. You will partner with regional sales to qualify clients, deliver architectural solutions, and lead end-to-end lifecycle from pre-sales to implementation.

The role requires crafting demos, RFI/RFP responses, and workshops while collaborating with product teams to influence the roadmap and maintain post-sales support, including upsell opportunities.

Qualifications

• Engineering Bachelor degree and above.
• At least 5 years of related work experience.
• Demonstrate strong strategic thinking and analytical skills by explaining relevant past projects in the technical interview rounds.

Responsibilities

• Partner with regional Sales Teams to qualify leads and create technical solutions for clients.
• Lead enterprise client engagement end-to-end—from pre-sales solutioning to project implementation.
• Deliver demos, presentations, RFI/RFP responses, architecture design workshops and POC delivery.
• Act as trusted advisor collaborating with multiple product teams and shaping the product roadmap.
• Provide Thought Leadership and industry knowledge across Gen AI and Cloud products.
• Maintain post-sales solution support and drive upsell/cross-sell with Account Executives.

Skills

Enterprise pre-sales

Solution architecture

Gen AI / Cloud knowledge

Executive communication

Technical demos

Education

Bachelor's degree in Engineering

Job description

Join the Fast-Growing BytePlus Team BytePlus is one of the newer Business Units formed to serve global enterprise customers with our leading technology solutions. As part of the BytePlus Team, you help enterprise customers build what's next for their business. Leveraging ByteDance's cutting-edge intelligent technologies, we are devoted to developing innovative products and solutions to shape the future.

We empower our clients to focus on what truly matters. Centering on inspiring innovativeness and excellence, we create life-changing solutions that impact lives around the world. You can help us to achieve our mission.

Responsibilities

Partner with regional Sales Teams to qualify leads, identify client's pain points and create technical solutions that eventually deliver business results to clients.

Externally, call upon technical expertise and business acumen to lead the enterprise client engagement (C-level to working level) lifecycle end-to-end, from pre-sales solutioning to delivering project implementation.

Activities include demos, presentations, RFI/RFP, architecture design workshops & POC delivery.

Internally, act as trusted advisor collaborating with multiple product teams and articulate clear feature requests to shape product roadmap in both short

and long-term.

Provide Thought Leadership, Industry Knowledge, and deep understanding across Gen AI and/or Cloud products.

Maintain post-sales solution support and drive upsell/cross-sell together with Account Executives.

Qualifications

Engineering Bachelor degree and above

At least5 years of related work experience

Demonstrate strong strategic thinking and analytical skills by explaining relevant past projects in the technical interview rounds

Preferred Qualification(s)

Product experience in GenAI or Public Cloud or Edge Network (CDN)

Experience working with large enterprise clients in verticals like Retail, Media, Entertainment, Gaming, etc

Experience in the role of solution architect or pre-sales solution engineering

Basic to advanced developer skills are a plus