SME- Implementation

Clearwater Analytics Hong Kong Limited; Hong Kong; On-site; HKD 800,000 - 1,200,000; Full time

Job summary

Clearwater Analytics Hong Kong Limited is seeking a Subject Matter Expert - Implementation to guide clients through onboarding and platform customization of Clearwater’s PMS. You will build in-depth product knowledge, manage client relationships, apply project methodologies, and craft requirement documents, while serving as the primary client-facing contact.

You will coordinate with clients and internal teams to map business processes to Clearwater functionality, support data migrations, and

Qualifications

• Bachelor's degree in Accounting or Finance or related field.
• 5+ years of experience in hedge fund or asset management environments.
• Strong client-facing communication and analytical skills required.

Responsibilities

• Manage new client implementations and be the first point of contact for platform customization and workflow consulting.
• Consult with clients to align business processes with Clearwater solutions.
• Engage senior stakeholders to review project progress and status.
• Coordinate with internal teams on data migration, interfaces, and trading workflows.
• Set up Clearwater components (Funds, Brokers, Trade Commissions, GL accounts) per client needs.
• Support custom Position, Trade and Accounting reporting requirements.
• Identify process improvements and document implementations workflows.

Skills

Client-facing communication

Analytical skills

Project management

Fintech onboarding

Software implementation

Hedge funds knowledge

Education

Bachelor's degree in Accounting or Finance

5+ years of relevant experience

Tools

Order Management software

Portfolio Management software

Investment Record keeping software

Job description

The Role:

Subject Matter Expert - Implementation will act as a guide and subject matter expert for clients when implementing Clearwater’s PMS (Portfolio Management System). This role will build strong PMS product knowledge, manage a positive relationship with our clients, understand and apply project methodologies and risk management processes, development requirement documents, summarize data, and be the point person for client-facing communication.

Responsibilities:

• Manage new client implementations and serve as the first point of contact for new clients regarding platform customization, Q&A and workflow consulting.
• Consult with clients to match their current and desired business processes with Clearwater software and services solutions.
• Engage senior client and internal stakeholders to review project progress and task-level status.
• Liaise with internal production team to support Data migration, Interfaces, Trading workflows, troubleshoot P&L and accounting issues.
• Facilitate the setup of various components Clearwater software such as Funds, Brokers, Trade Commissions, Market Environment, GL accounts, etc. based on unique client requirements.
• Facilitate the setup of custom Position, Trade and Accounting reporting requirements.
• Identify opportunities for process improvement and documentation in the Implementation workflow and other internal processes.

Required Skills:

• 5+ years of experience in the hedge fund or asset management industry, including front, middle, and back office workflows.
• 5+ years of Fintech onboarding and / or software implementation experience preferred A client-service mentality and collaborative work style Strong client-facing communication and analytical skills are paramount.
• Solid project management / milestone / dependency tracking experience with an ability to identify and explain project risks Ability to manage competing priorities and deliver with high quality.
• Thorough knowledge of a wide range of both listed and OTC financial products.
• Experience with commercial Order Management, Portfolio Management and Investment Record keeping software.

Education and Experience:

• Bachelor's degree or above in Accounting or Finance-related field, or experience in relevant area of specialization.
• 5+ years' relevant experience.

Thank you for your interest in a career with Clearwater! Clearwater Analytics (NYSE: CWAN) is transforming investment management with the industry’s most comprehensive cloud-native platform for institutional investors across global public and private markets. While legacy systems create risk, inefficiency, and data fragmentation, Clearwater’s single-instance, multi-tenant architecture delivers real-time data and AI-driven insights throughout the investment lifecycle. The platform eliminates information silos by integrating portfolio management, trading, investment accounting, reconciliation, regulatory reporting, performance, compliance, and risk analytics in one unified system. Serving leading insurers, asset managers, hedge funds, banks, corporations, and governments, Clearwater supports over $8.8 trillion in assets globally. Learn more at www.clearwateranalytics.com.

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with the job description, we encourage you to still apply! You may be just what we're looking for.