SME Banking: Client Services Specialist

DBS Bank; Hong Kong; On-site; HKD 201,000 - 268,000; Full time

Job summary

DBS Bank in Hong Kong is seeking a dedicated Customer Service representative to join our team at Mira Place Tower A. This full-time role handles daily inquiries at the counter, provides efficient support to facilitate team operations, and contributes to a high standard of customer care.

Regular schedule with an emphasis on clear communication, good PC skills, and the ability to coordinate with internal and external departments while ensuring compliance with regulatory requirements and bank

Qualifications

• Degree holder in business, economics or finance preferred.
• Ability to communicate with internal and external departments.
• Good PC skills and teamwork spirit.

Responsibilities

• Provide efficient general counter service support and handle customers' daily enquiries in responsive and customer-oriented manner.
• Provide operation supports to facilitate team business and coordinate with various counterparties to ensure the customers at a satisfactory level.
• Comply with all regulatory requirements imposed by regulatory authorities, and policies, standards, lending guidelines and procedures of the Bank.

Skills

Communication

Teamwork

PC skills

Education

Degree in business/economics/finance

Job description

DBS Bank in Hong Kong is seeking a dedicated Customer Service representative to join our team at Mira Place Tower A. This full-time role handles daily inquiries at the counter, provides efficient support to facilitate team operations, and contributes to a high standard of customer care.

Regular schedule with an emphasis on clear communication, good PC skills, and the ability to coordinate with internal and external departments while ensuring compliance with regulatory requirements and bank