Service Delivery Lead, Cloud & Data Centers

ST Engineering Cloud & Data Centre Solutions Pte Ltd; Hong Kong; On-site; HKD 380,000 - 520,000; Full time

Benefits offered by this job

Competitive remuneration

Comprehensive benefits

Collaborative workplace

Job summary

ST Engineering Cloud & Data Centre Solutions Pte Ltd in Hong Kong seeks a Service Delivery Manager to maintain strong customer relationships, supervise service delivery, and lead the team in driving reliability and performance across cloud and data center services.

The role emphasizes leadership, communication, and problem-solving to deliver high-quality service, manage budgets, and optimize operations in a fast-paced environment.

Qualifications

• Experience in customer service, leadership, and logistics may be advantageous.
• Strong project management and quality control capabilities are expected.
• Ability to manage budgets and lead a service delivery team.

Responsibilities

• Maintain strong customer relationships and oversee service delivery.
• Manage projects, fix reliability issues, and track service metrics.
• Lead the service delivery team and manage budgets and costs.
• Identify ways to reduce costs without sacrificing satisfaction.

Skills

Leadership

Customer service

Project management

Quality control

Resource planning

Teamwork

Communication

Computer skills

Tools

Business software

Job description

ST Engineering Cloud & Data Centre Solutions Pte Ltd in Hong Kong seeks a Service Delivery Manager to maintain strong customer relationships, supervise service delivery, and lead the team in driving reliability and performance across cloud and data center services.

The role emphasizes leadership, communication, and problem-solving to deliver high-quality service, manage budgets, and optimize operations in a fast-paced environment.