Server

Soho House (Hong Kong) Limited; Hong Kong; On-site; HKD 201,000 - 268,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Maternity Leave & Paternity Leave

Birthday Leave & Perks

Study/Exam Leave & Allowance

Typhoon Allowance

Discretionary Bonus

Mental Health Support Program

Job summary

Soho House Hong Kong is seeking excellent and outgoing individuals to join our team as service staff. You will prepare and set tables, support service and bar staff, and uphold Soho House standards in a fast-paced club environment.

The role requires 2-3 years of relevant experience, English fluency, and a proactive, customer-oriented approach. We offer a 5-day work week with 10-hour shifts, medical and life insurance, maternity/paternity, study leave, and a discretionary bonus.

Qualifications

• 2-3 years relevant work experience required; less experience considered as Food Runner.
• Customer-oriented with outstanding people skills.
• Fluent in speaking English.
• Enjoys a busy, fast-paced environment and works well with an energetic team.
• Good communication skills and a can-do attitude.

Responsibilities

• Prepare and set tables and waiter stations per standards.
• Support service and bar staff in service procedures.
• Adhere to company service standards at all times.
• Assist junior servers and coordinate order taking and cash handling.
• Ensure timely coordination of all food & beverage service and transport to guests.

Skills

Customer service

English fluency

Multitasking

Teamwork

Positive attitude

Job description

The role…

We are seeking for excellent and outgoing individuals to join our team.

Responsibilities

To prepare and set tables and waiter stations in accordance with standard provided

To support all service and bar staff in their service procedure

To adhere to company service standards in all regards

To support, encourage and assist junior servers

To facilitate order taking and cash handling in an efficient and accurate way and process into POS station as well as relay these to service personnel or management

To co-ordinate the timeliness of all food & beverage service

To transport food to guests and to clear and return used utensils and equipment to steward area

To support with transportation and relocation of equipment and furniture to ready event and club spaces

To have good menu and product knowledge and to be able to confidently communicate this to subordinates, members and their guests

To be well informed about the club, membership and its facilities

To be knowledgeable of common allergies and dietary specifications and to be able to effectively facilitate communication between guests/members and culinary team

Ad-hoc job as assigned by team leaders

Requirements

2-3 years relevant work experience required (Less experience will be considered as Food Runner)

Ability to build relationships with colleagues and customers and ensure mutual satisfaction Customer-oriented and outstanding people skills

Fluent in speaking English

Love to have fun at work and enjoy working with an energetic team

Can multitask and enjoy working in a busy, fast-paced environment

Possess a ''can-do'' attitude and good communication skills

We offer…

5-day work week

10-hour Straight Shift

Medical Insurance

Life Insurance

Maternity Leave & Paternity Leave

Birthday Leave & Perks

Study/Exam Leave & Allowance

Typhoon Allowance

Discretionary Bonus

Mental Health Support Program

The Fun Stuff…

Team Meal:During your shift in our Houses & Restaurants, you will be provided with a complimentary substantial meal.

Team Events:From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Career Development:Soho House can progress your career internationally.

Learning & Development:An extensive range of internally and externally run courses are available for all employees.

Cookhouse & House Tonic training programs:Celebrating our passion for wellness, food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.

Who we are...

Soho House & Co is a collection of private members' clubs and restaurants spread throughout Europe, the UK and North America.

Each house and restaurant maintains its own personality and atmosphere but the ethos has remained the same; serving fantastic cocktails and simple but delicious food in a comfortable and relaxed environment.

The venue...

Soho House Hong Kong is the latest in our collection of private members' clubs, which was launched in September 2019. The House, located in Sheung Wan, has a vast club space

spread across five floors, a tri-level gym, private dining rooms, a screening room and an exhibition space.