Senior Watchmaking Technical Trainer (APAC)

Solomon HR Solution Limited; Hong Kong; On-site; HKD 900,000 - 1,400,000; Full time

Job summary

Solomon HR Solution Limited is seeking a Senior Technical Trainer, Watchmaking for APAC to lead repair centres, service operations and technical support across multiple markets. You will oversee workshop performance, drive training programs, and ensure top quality maintenance and troubleshooting standards.

You will manage watchmakers’ training, knowledge sharing and capability development for internal and external service teams, coordinating parts, processes and communications with stakeholders,

Qualifications

• Formal qualification in a technical or engineering discipline.
• Experience in high-standard after-sales service, workshop management, or technical operations.
• Strong leadership and regional stakeholder management experience.
• Excellent problem-solving, organizational, and operational management skills.

Responsibilities

• Lead repair centres, after-sales service operations and technical support across APAC markets.
• Oversee workshops/repair centres to ensure high repair quality, service excellence and turnaround time.
• Manage watchmaker training, knowledge sharing and capability development for service teams.
• Provide guidance on service processes, product maintenance and troubleshooting.
• Coordinate spare parts management, workshop operations and stakeholder communications.
• Support service excellence initiatives and represent the company in training sessions and industry events.
• Lead and develop local service teams with workforce planning, coaching and performance management.

Skills

Leadership

People management

Stakeholder management

Problem solving

Organization

Communication

Multitasking

Education

Engineering degree

Tools

MS Office

Service management systems

Job description

Solomon HR Solution Limited is seeking a Senior Technical Trainer, Watchmaking for APAC to lead repair centres, service operations and technical support across multiple markets. You will oversee workshop performance, drive training programs, and ensure top quality maintenance and troubleshooting standards.

You will manage watchmakers’ training, knowledge sharing and capability development for internal and external service teams, coordinating parts, processes and communications with stakeholders,