Senior Technical Product Owner - CRM & DMS

Liberty Specialty Markets; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

Liberty Specialty Markets in Hong Kong seeks a Senior Technical Product Owner for CRM & DMS to own complex application domains, prioritize backlogs, and secure delivery outcomes. You will engage stakeholders, drive modernization, and ensure alignment with business needs, while mentoring junior product owners.

The role requires strong SDLC / agile delivery experience, and a degree in Computer Science or related field.

Qualifications

• Degree in Computer Science, Information Systems or related discipline.
• Agile / product / business analysis certification advantageous.

Responsibilities

• Own and manage the product backlog for a complex domain; define epics, features, and user stories with acceptance criteria.
• Partner with business users to clarify requirements and translate them into technology outcomes; work with architecture, engineering, QA, operations and vendors.
• Manage dependencies and risks across stakeholders; track delivery progress and operational impacts.
• Support incident analysis, production issue triage, and root cause discussions where domain knowledge is required.
• Coach junior Tech Product Owners and support knowledge transfer within the team.

Skills

Backlog management

Agile delivery

Stakeholder management

Leadership

Education

Degree in Computer Science

Job description

Senior Technical Product Owner - CRM & DMS

Role Title: Senior Technical Product Owner - CRM & DMS

Department: Technology

Location: Hong Kong

Type: Permanent

Job Summary:

The Senior Tech Product Owner owns one or more complex application domains and is accountable for backlog prioritization, delivery outcomes, stakeholder engagement, and continuous improvement. The role ensures the application domain is modernized, stable, and aligned to business needs.

Job Responsibilities:

• Own and manage the product backlog for a complex application domain or multiple related systems .Define epics, features, user stories, and acceptance criteria. Prioritize work based on business value, risk, dependencies, and technical sustainability. Identify opportunities for automation, simplification, and modernization.
• Effective partnership with business users to clarify and prioritise requirements and translate them into technology outcomes. Work closely with architecture, engineering, QA, operations, and vendors to deliver changes. Support release planning and sprint governance.
• Manage dependencies and risks across multiple stakeholders and teams. Track delivery progress, business outcomes, and operational impacts.
• Support incident analysis, production issue triage, and root cause discussions where domain knowledge is required.
• Coach junior Tech Product Owners and support knowledge transfer within the team.

General information

Country: Hong Kong

Creation Date: 20-Aug-2026

Employment Type: Permanent

Employment Type: Full time

Ref #: 1234573469

Description & Requirements

Role Title: Senior Technical Product Owner - CRM & DMS

Department: Technology

Location: Hong Kong

Type: Permanent

Job Summary:

The Senior Tech Product Owner owns one or more complex application domains and is accountable for backlog prioritization, delivery outcomes, stakeholder engagement, and continuous improvement. The role ensures the application domain is modernized, stable, and aligned to business needs.

Job Responsibilities:

• Own and manage the product backlog for a complex application domain or multiple related systems .Define epics, features, user stories, and acceptance criteria. Prioritize work based on business value, risk, dependencies, and technical sustainability. Identify opportunities for automation, simplification, and modernization.
• Effective partnership with business users to clarify and prioritise requirements and translate them into technology outcomes. Work closely with architecture, engineering, QA, operations, and vendors to deliver changes. Support release planning and sprint governance.
• Manage dependencies and risks across multiple stakeholders and teams. Track delivery progress, business outcomes, and operational impacts.
• Support incident analysis, production issue triage, and root cause discussions where domain knowledge is required.
• Coach junior Tech Product Owners and support knowledge transfer within the team.

Job Experience:

• 7-10 years of experience in product ownership, business analysis, application delivery, or related IT roles with at least 3 years in a team lead or leadership position
• Strong knowledge of SDLC / agile delivery practices.
• Ability to manage multiple priorities and stakeholders.
• Good understanding of application support, enhancements, and change delivery.
• Experience working with technical teams and vendors.
• Strong analytical, communication, and problem-solving skills.

Job Qualifications:

• Degree in Computer Science, Information Systems or related discipline.
• Agile / product / business analysis certification advantageous.