Senior Technical Product Owner – CRM & DMS

Liberty Mutual Insurance; Hong Kong; On-site; HKD 900,000 - 1,500,000; Full time

Job summary

Liberty Mutual Insurance is seeking a Senior Tech Product Owner to own one or more complex application domains and drive backlog prioritization, delivery outcomes, and stakeholder engagement. The role focuses on modernization, stability, and alignment with business needs.

You will partner with architecture, engineering, QA, operations, and vendors to deliver changes, while coaching junior Product Owners and ensuring continuous improvement across the domain.

Qualifications

• 7–10 years in product ownership or related IT roles.
• At least 3 years in a leadership role.
• Strong knowledge of SDLC and Agile.
• Experience with technical teams and vendors.
• Analytical and problem-solving skills.
• Excellent communication abilities.

Responsibilities

• Own and manage the product backlog for a complex domain; define epics, features, and user stories.
• Prioritize work based on business value, risk, and technical sustainability.
• Collaborate with architecture, engineering, QA, operations, and vendors to deliver changes.
• Support release planning and sprint governance.
• Coach junior Tech Product Owners and share knowledge.

Skills

Backlog management

Stakeholder management

Leadership

Agile delivery

Analytical thinking

Education

Degree in Computer Science or related

Job description

The Senior Tech Product Owner owns one or more complex application domains and is accountable for backlog prioritization, delivery outcomes, stakeholder engagement, and continuous improvement. The role ensures the application domain is modernized, stable, and aligned to business needs.

Job Responsibilities

• Own and manage the product backlog for a complex application domain or multiple related systems .Define epics, features, user stories, and acceptance criteria. Prioritize work based on business value, risk, dependencies, and technical sustainability. Identify opportunities for automation, simplification, and modernization.
• Effective partnership with business users to clarify and prioritise requirements and translate them into technology outcomes. Work closely with architecture, engineering, QA, operations, and vendors to deliver changes. Support release planning and sprint governance.
• Manage dependencies and risks across multiple stakeholders and teams. Track delivery progress, business outcomes, and operational impacts.
• Support incident analysis, production issue triage, and root cause discussions where domain knowledge is required.
• Coach junior Tech Product Owners and support knowledge transfer within the team.

Job Experience

• 7-10 years of experience in product ownership, business analysis, application delivery, or related IT roles with at least 3 years in a team lead or leadership position
• Strong knowledge of SDLC / agile delivery practices.
• Ability to manage multiple priorities and stakeholders.
• Good understanding of application support, enhancements, and change delivery.
• Experience working with technical teams and vendors.
• Strong analytical, communication, and problem-solving skills.

Job Qualifications

• Degree in Computer Science, Information Systems or related discipline.
• Agile / product / business analysis certification advantageous.