Senior Technical Officer

Leadingnation; Sheung Shui; On-site; HKD 300,000 - 420,000; Full time

Job summary

Leadingnation in Hong Kong seeks a Senior Technical Officer to ensure reliable operation, maintenance, and continual improvement of technical systems and facilities supporting business operations.

You will lead a team of mechanics, manage budgets, coordinate with external vendors, and ensure safety and regulatory compliance while delivering data-driven insights for asset sustainability and service excellence.

Qualifications

• 3-4 years of supervisory experience in building services or maintenance.
• Knowledge of cold storage or automation is advantageous.
• Solid understanding of building systems, maintenance rules, and safety regulations.

Responsibilities

• Lead and supervise a team of mechanics for daily maintenance and emergency work across building services, cold storage, and electronic systems.
• Perform regular inspections using a data-driven approach to identify faults, ensure compliance, and uphold safety and service standards.
• Provide hands-on technical guidance to team members to ensure quality, service excellence, and a customer-focused mindset.

Skills

Leadership

Team management

Maintenance supervision

Data-driven decisions

Budget management

Vendor coordination

Education

Tertiary education in Building Services or Electrical Engineering

Job description

Role Purpose :

The Senior Technical Officer is responsible for ensuring the reliable operation, maintenance, and continual improvement of technical systems and facilities to support business operations. By providing expert technical support, leading preventive maintenance, and resolving issues efficiently, this role contributes to service excellence and operational safety. Through technical expertise, collaboration, and a proactive approach, the position plays a vital role in putting a smile on customers’ faces by ensuring a safe, comfortable, and seamless customer experience.

A typical day in this Role:

• Lead and supervise a team of mechanics to carry out daily maintenance activities and emergency job orders for building services, cold storage facilities, and electronic systems, ensuring operational reliability that supports a seamless O+O (Offline + Online) business model and a positive customer experience.
• Conduct regular inspections using a scientific and data-driven approach to identify faults, ensure regulatory compliance, and uphold safety and service standards.
• Provide hands-on technical support and professional guidance to team members, reinforcing work quality, service excellence, and a customer-focused mindset across all maintenance activities.
• Coordinate closely with external vendors and contractors to deliver timely and cost-effective maintenance services, embracing collaboration as our way of working to achieve shared operational goals.
• Assist in managing the annual maintenance budget, analyze cost drivers, and recommend data-backed strategies for cost optimization and long-term asset sustainability.
• Prepare regular operational and performance reports, analyze maintenance data for continuous improvement, and manage ad-hoc projects as assigned.

This job is a good fit for You if:

• You are a Change Champion. You love imagining what could be and don't hesitate to challenge the status quo. You are good at producing original ideas and are very comfortable with ambiguity.
• You are a Problem Solver. You make decisions based on evidence-based opinions.

Success will depend on:

• Tertiary education or above in Building Services or Electrical Engineering or related disciplines.
• 3 - 4 years' experience as supervisory level in building services or maintenance fields, with cold storage or automation knowledge is an advantage.
• Solid understanding of building systems, maintenance rules, and safety regulations.
• Strong leadership and team management capabilities.

A rewarding remuneration package will be offered.

我們提供優厚薪酬及福利。

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the AS Watson Group. All personal data of unsuccessful applicants will be destroyed within 12 months from the date of application.

我們乃平等機會僱主，歡迎所有合資格人申請。所有資料將會絕對保密，並只用作考慮屈臣氏集團有關或類似職位之申請。未獲取錄之申請者的所有個人資料將於十二個月內予以銷毀。