Senior Technical Manager, IT Solutions (1-year contract)

Global Sports Jobs Limited; Hong Kong; Hybrid; HKD 550,000 - 750,000; Full time

Benefits offered by this job

Competitive benefits package

Dynamic working environment

Development opportunities

Job summary

Global Sports Jobs Limited is seeking a senior Business Analyst to drive requirements elicitation, impact assessment, and dependency management within the IT Change Department. You will lead collaboration with SMEs, map as-is processes, and support tooling for Lean Portfolio Management and Agile delivery governance.

You will ensure quality, ownership, and traceability of analysis throughout project lifecycles.

Qualifications

• Degree in Management, Business Administration, Information Systems or equivalent.
• Minimum 8 years of business analysis experience in large corporations.
• Experience supporting Portfolio Management, PMO or PgMO processes.
• Experience in Agile delivery environments with product backlogs and user stories.
• Strong stakeholder communication and ability to drive consensus.

Responsibilities

• Lead requirements elicitation, impact assessment, dependency management and prioritisation.
• Collaborate with SMEs and stakeholders across IT and other divisions.
• Map as-is processes and drive process re-engineering for efficiency gains.
• Define and support tooling capabilities for Lean Portfolio Management and Agile governance.
• Ensure quality, ownership and traceability of analysis deliverables throughout the project lifecycle.
• Support building a high-performing team aligned to OKRs and priorities.
• Identify impediments and drive sustainable resolutions while aligning to programme objectives.
• Provide coaching on best practices and new ways of working to workstreams.

Skills

Business analysis

Stakeholder management

Agile & Lean methodologies

Process mapping & re-engineering

Requirements elicitation

Documentation & acceptance criteria

Communication skills

Education

Bachelor's degree in Management, Business Administration or Information Systems

Job description

About the Role

The role sits within the IT Change Department, which ensures the successful delivery of all IT change initiatives using agile or waterfall methodologies and is supported by the IT Change Management Office. It leads requirements elicitation, impact assessment, dependency management, requirements traceability and stakeholder-driven prioritisation. The role facilitates collaboration with SMEs and stakeholders, maps as-is processes, and supports the implementation of tooling capabilities for Lean Portfolio Management, Agile delivery governance, workflow management and delivery reporting. It ensures quality, ownership and traceability of analysis deliverables and documentation throughout the project lifecycle, operating across Business and IT to build a high-performing team aligned to OKRs and priorities.

Key Responsibilities

• Lead requirements elicitation, impact assessment, dependency management, requirements traceability and stakeholder-driven prioritisation.


• Facilitate collaboration with SMEs and stakeholders within IT and from other divisions.


• Map as-is processes and identify opportunities to improve effectiveness and efficiency through process re-engineering.


• Analyse, define and support implementation of tooling capabilities required to enable Lean Portfolio Management, Agile delivery governance, workflow management and delivery reporting.


• Ensure quality, ownership and traceability of analysis deliverables and documentation (e.g. business requirements, user stories, process models, business rules and acceptance criteria) throughout the project lifecycle.


• Operate across the Business and IT to support building and sustaining a high-performing team that can meet the challenges of designing and deploying method and tooling and remain aligned to OKRs and priorities.


• Understand and anticipate blockages and impediments to outcomes (people/process/technology), working collaboratively to address these in a sustainable way.


• Ensure alignment with overall programme objectives and provide strategic insights.


• Role model new ways of working and provide direct coaching and support to the workstream on best practice as needed.

Required Experience & Qualifications

• Degree in Management, Business Administration, Information Systems, Project Management or equivalent.


• Minimum of 8 years’ experience in business analysis with large corporations.


• Demonstrated experience supporting Portfolio Management, Project Management Office (PMO), Programme Management Office (PgMO), demand management, investment governance, prioritisation frameworks, resource management, or benefits management processes.


• Extensive experience as a Business Analyst in Agile delivery environments, including product backlogs, epic decomposition, feature definition, user story development, acceptance criteria, and sprint planning.


• Excellent communication and interpersonal skills, with the ability to develop effective work relationships with key stakeholders, translate technical terms, and drive discussions and consensus.


• Excellent presentation, business, and problem-solving skills with an analytical mindset.


• Capacity to build strong working relationships with internal IT, business managers, and vendors, and must be a team player.


• Proficiency in Agile and Lean methodologies and principles.


• Excellent communication and stakeholder management abilities.


• Ability to analyse, re-engineer, and document complex business processes.

Preferred Skills

• Certified Business Analysis Professional (CBAP) or PMI Professional in Business Analysis (PMI-PBA) certification.

Workplace

• Collaboration across Hong Kong and Shenzhen.

Salary

• Competitive salary.

Benefits & Perks

• Competitive benefits package.


• Dynamic working environment.


• Development opportunities.