Business Analyst - Technical

Swing Consulting Ltd.; Hong Kong; On-site; HKD 446,400 - 669,600; Full time

Job summary

A consulting firm in Hong Kong seeks a Business Analyst - Technical to engage with stakeholders and drive software development projects. You will manage the analysis, gather requirements, and support product delivery using agile methodologies. The ideal candidate has over 5 years of experience, strong business analysis skills, and commands both English and Chinese. This role provides an opportunity to leverage data for business insights and improve operational efficiency.

Qualifications

• Minimum of 5 years of experience in software development projects.
• Strong learning capability on new business knowledge and processes.
• Good command of spoken & written English and Chinese.

Responsibilities

• Engage with business stakeholders to understand needs and data use.
• Conduct requirements elicitation activities using various techniques.
• Work closely with product owner to manage backlog and support delivery.

Skills

Strong business analysis skills

Stakeholder management

Agile project methodologies

Problem-solving skills

Good communication and interpersonal skills

Education

Bachelor’s Degree in Business Management, Computer Science, Information Technology or related area

Tools

Adobe Analytics

Google Data Studio

Job description

SW8570 |31 Oct 2023 Business Analyst - Technical

Responsibilities

• Engage with business stakeholders to understand business needs and the use of data within operation processes and systems.
• Conduct requirements elicitation, collection and validations activities using different techniques include user interviews, requirement workshop, document analysis, surveys, business process descriptions, use cases, scenarios, workflow analysis etc.
• Work closely with product owner to manage backlog, story refinement, sprint planning and other agile activities to support the delivery of the products.
• Identify business opportunities for efficiency improvements in business operations/ process and business insights extraction by leveraging data analytics.
• Assess, evaluate, and communicate potential software solution to stakeholders and ensure solution design meet desired business objectives.
• Assist in planning, coordinating, and conducting project related activities along the entire software development life cycle.
• Communicate changes to impacted business users of different departments, including plan and manage changes in processes, operations, and systems.
• Lead and manage testers to perform User Acceptance Test for the software solution project.
• Perform business analysis and feasibility study for new initiatives.
• Prepare and maintain knowledge base, systems / applications related documentation, training materials and operation manuals.
• Develop training program and communication plans to improve user adoption and effectiveness of relevant solutions and system.

Qualifications

• Bachelor’s Degree or higher education in Business Management, Computer Science, Information Technology, or related area.
• A minimum of 5 years of experience working in delivering and managing software development projects.
• Strong learning capability on new business knowledge, business processes and methods.
• Strong business analysis skill including elicitation for functional & non-functional requirements, requirement management and traceability, stakeholder management, communication & facilitation skills.
• Experience in Agile & Waterfall project methodologies and related tools adoption.
• Good knowledge in business intelligence/ data analytic tool such as Adobe Analytics, Google Data Studio is an advantage.
• Good team player with good communication and interpersonal skills.
• Self-motivated with a strong sense of responsibility and good problem-solving skills.
• Good command of spoken & written English and Chinese.