Senior System Engineer (POS, 30-40K)

Swing Consulting Ltd.; Hong Kong; On-site; HKD 334,800 - 446,400; Full time

Benefits offered by this job

10-20 Days Annual Leave

Friendly and Energetic Working Environment

Job summary

A tech consulting firm in Hong Kong is looking for a Senior System Engineer to serve as the Technical Lead for TAS and POS systems. The ideal candidate will manage Level 2 support operations, ensuring SLA compliance while performing advanced troubleshooting. They should have a Bachelor's degree in Computer Science or a related field and at least 5 years of experience integrating systems. Proficiency in English, Mandarin, and Cantonese is required, with a salary range of 30-40K based on experience and a 5-day work week.

Qualifications

• Minimum of 5 years of experience in system support and integration.
• Strong knowledge of ticketing systems, POS solutions, and payment gateways.
• Fluent in English, Mandarin, and Cantonese.

Responsibilities

• Serve as the Technical Lead for TAS, POS, and payment gateway systems.
• Manage Level 2 support operations while ensuring strict SLA compliance.
• Coordinate system integration and validate all technical changes.

Skills

Technical Lead

Advanced troubleshooting

Problem-solving

Strong communication skills

Education

Bachelor’s degree in Computer Science, Information Technology

Tools

Ticketing systems

POS solutions

Payment gateways

Cloud infrastructure

Application architecture

Networking

Job description

SW8858 |10 Apr 2026 Senior System Engineer (POS, 30-40K)

• Serve as the Technical Lead for TAS, POS, and payment gateway systems.
• Manage Level 2 support operations while ensuring strict SLA compliance.
• Perform advanced troubleshooting and root cause analysis for complex technical incidents.
• Coordinate system integration and validate all technical changes.
• Drive project planning, technical design reviews, and implementation oversight.
• Manage proactive tasks including change scheduling, documentation, and disaster recovery drills.
• Liaise with vendors and internal teams to lead SIT/UAT and quality assurance.

• Bachelor’s degree in Computer Science, Information Technology, or a related discipline.
• A minimum of 5 years of experience in system support and integration.
• Strong knowledge of ticketing systems, POS solutions, and payment gateways.
• Experience in cloud infrastructure, application architecture, and networking.
• Excellent problem-solving and communication skills in English, Mandarin and Cantonese.
• 30-40K Depends on Experience
• 10-20 Days Annual Leave
• 5-day Work Week
• Friendly and Energetic Working Environment