Senior Support Officer

Bangkok Bank Public Co Ltd; Hong Kong; On-site; HKD 300,000 - 400,000; Full time

Job summary

Bangkok Bank Public Co Ltd in Hong Kong is looking for a MIS Technical Administrator to manage network communications and provide IT helpdesk support. The ideal candidate will maintain Windows/Linux servers and ensure system security.

Applicants should have a higher diploma in IT and more than 3 years of experience in system administration with knowledge of cybersecurity practices. The position promises excellent career prospects and a salary commensurate with qualifications.

Qualifications

• More than 3 years of hands-on experience in system administration.
• Experienced with cybersecurity, IDS/IPS, proxy, and SIEM environment.
• Holder of CCNP, CISSP, CISM, and MCITP Enterprise Administrator is preferred.

Responsibilities

• Manage & maintain regional network communications & devices.
• Administer and apply preventive maintenance to servers.
• Define and implement network/infrastructure security activities.

Skills

System administration on Windows

Network support

Cybersecurity knowledge

Analytical skills

Education

Higher diploma or above in information technology

Tools

Windows/Linux servers

TCP/IP

Citrix

VMware

VPN

MS Active Directory

CISCO/Huawei products

Job description

Established in 1944, Bangkok Bank is one of the largest regional banks in Southeast Asia. We are a leading bank in Thailand and a market leader in corporate and business banking, serving large corporations and multinationals across a wide range of industries. Our international network includes more than 200 overseas branches in 14 economies – Cambodia, China, Hong Kong, Indonesia, Japan, Laos, Malaysia, Myanmar, the Philippines, Singapore, Taiwan, the United Kingdom, the United States and Vietnam.

Position

MIS Technical Administrator (IT Helpdesk Support)

Responsibilities

• Manage & maintain regional network communications & devices of data central hub
• Administer and apply preventive maintenance to Windows/Linux servers
• Install, upgrade and configure operating systems of Windows/Linux
• Apply MS services patches and configure/strengthen system security
• Define and implement network/infrastructure security activities
• Perform an active SOC function to monitor IT environment security
• Define and implement monitoring systems to assure infrastructure readiness/healthiness
• Develop/update system documentation, IT policy & procedures and incident reports

Requirements

• Higher diploma or above in information technology or related disciplines
• More than 3 years of hands‑on experience in system administration on Windows and network support
• Sound knowledge in TCP/IP, SNMP, Citrix; VMware, Linux, VPN, MS Active Directory and Firewall management
• Experience in cybersecurity, IDS/IPS, proxy and SIEM environment
• Knowledge of CISCO/Huawei products is an advantage
• Holder of CCNP, CISSP, CISM and MCITP Enterprise Administrator is preferred
• Self‑starter with good analytical, problem‑solving and interpersonal skills

Benefits

We offer excellent career prospects to the right candidate. Salary will be commensurate with qualifications and experience.

Personal data provided by job applicants will be used solely for considering suitability for the post and strictly in accordance with our personal data policies which are available on request.

(Only shortlisted candidates will be contacted.)