Senior Store Leader - Customer Experience & Operations

Leadingnation; Hong Kong; On-site; HKD 446,400 - 669,600; Full time

Job summary

A leading retail company in Hong Kong is seeking a Senior Manager to lead store operations, inspire team performance, and enhance customer loyalty. As a Senior Manager, you will monitor business lines, guide team leaders, and collaborate with corporate partners. Your role requires building strong relationships across teams and providing unparalleled customer service. The ideal candidate must be adaptive and courageous, ready to tackle the challenges of a fast-paced environment.

Responsibilities

• Lead staff and operations of one or more store areas.
• Monitor multiple lines of business to achieve operational objectives.
• Guide team leaders to inspire top performance.

Job description

A leading retail company in Hong Kong is seeking a Senior Manager to lead store operations, inspire team performance, and enhance customer loyalty. As a Senior Manager, you will monitor business lines, guide team leaders, and collaborate with corporate partners. Your role requires building strong relationships across teams and providing unparalleled customer service. The ideal candidate must be adaptive and courageous, ready to tackle the challenges of a fast-paced environment.