Senior Solution Engineer APAC - Activation & Integrations

Reap; Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Job summary

Reap in Hong Kong is seeking a Senior Solution Engineer to join its client-facing technical team. You will guide complex, enterprise clients from technical discovery through solution design, integration, and activation, working closely with Sales, Implementation, and Product.

The role blends engineering with commercial sense: you’ll troubleshoot integrations, translate requirements into practical designs, and help customers achieve measurable value after go-live.

Qualifications

• Experience in client-facing technical roles such as Forward Deployed Engineering, Solution Engineering, Sales Engineering, Implementation Engineering, Technical Account Management, Solutions Architecture, or similar.
• Strong API and integration fluency across environments including troubleshooting
• Experience in fintech, payments, card issuing, banking infrastructure, Web3, stablecoins, or digital financial infrastructure
• Experience supporting enterprise or strategic clients
• Strong communication skills with both technical and non-technical stakeholders

Responsibilities

• Support pre-sales technical discovery and qualification for enterprise opportunities
• Translate client requirements into practical solution designs using Reap’s products, APIs, workflows, and implementation patterns
• Help Sales identify technical risks, integration complexity, operational dependencies, and activation blockers before commitment
• Help clients move from technical go-live to meaningful activation and real usage
• Partner with Product, Engineering, Operations, Compliance, CG, and TCX to unblock client journeys and improve activation outcomes
• Turn repeated client questions and implementation issues into better documentation, enablement, tooling, automation, and product feedback

Skills

API integrations

Technical troubleshooting

Client-facing

Fintech domain knowledge

Communication skills

Cross-functional collaboration

Tools

APIs

Sandbox/Production environments

Documentation tooling

Job description

Reap in Hong Kong is seeking a Senior Solution Engineer to join its client-facing technical team. You will guide complex, enterprise clients from technical discovery through solution design, integration, and activation, working closely with Sales, Implementation, and Product.

The role blends engineering with commercial sense: you’ll troubleshoot integrations, translate requirements into practical designs, and help customers achieve measurable value after go-live.