Senior Solution Analyst

Li & Fung; Hong Kong; On-site; HKD 900,000 - 1,200,000; Full time

Benefits offered by this job

13th month salary

Health, dental, life and personal acc.

Paid days off

Staff discount

Job summary

Li & Fung, a global supply chain leader, invites an experienced Senior Solution Analyst to join our Global IT team in Hong Kong. You will analyze business needs, design scalable solutions, and support ERP applications including JD Edwards EnterpriseOne (E1).

You will collaborate with business users, technical teams, and external partners to drive improvements, implement integrations, and ensure compliant delivery across finance, procurement, and supply chain processes.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Information Systems, Business Technology, or a related discipline.
• Minimum 3 years of ERP, business application, or solution support experience.
• Hands-on exposure to JD Edwards EnterpriseOne (E1), Oracle ERP, SAP, or similar enterprise platforms.
• Understanding of finance, supply chain, procurement, or related business processes.

Responsibilities

• Gather, analyze, and document business requirements, translating them into Functional Business Requirements (FBR), process flows, system configuration specifications, and interface requirements.
• Perform system analysis and collaborate with stakeholders to design practical and scalable solutions that support business objectives.
• Contribute to solution discussions across enterprise technologies, including JD Edwards EnterpriseOne (E1), Oracle, SQL, integrations, and related platforms, ensuring requirements and solution objectives are properly documented throughout the delivery lifecycle.
• Provide functional support, configuration, maintenance, and enhancement of JD Edwards EnterpriseOne (E1) and related business applications.
• Investigate application issues, coordinate resolution activities, and manage enhancement and change requests through to closure.
• Drive improvements in workflow efficiency, process automation, data visibility, and reporting capabilities, including AI-enabled solutions where appropriate.
• Participate in ERP rollouts, new business onboarding initiatives, technology projects, and major system changes from requirements through deployment.
• Coordinate User Acceptance Testing (UAT), support issue prioritization and defect resolution, and ensure deliverables meet agreed timelines, quality standards, and business outcomes.
• Maintain functional documentation, training materials, and knowledge repositories while ensuring compliance with IT governance, development standards, and controls.
• Partner closely with business users and management to understand priorities, provide project and enhancement updates, and identify opportunities to support business goals.
• Liaise with developers, support teams, and external consultants to facilitate effective solution delivery, issue resolution, and knowledge sharing.
• Provide cross-functional application support and collaborate with other technology teams as required.

Skills

Business analysis

Stakeholder management

Communication

English & Chinese

ERP systems

Education

Bachelor's degree in CS/IT/IS/BT

Tools

JD Edwards E1

Oracle ERP

SAP

Job description

About Us

Li & Fung is a global leader in consumer goods sourcing and end-to-end supply chain solutions. We empower brands and retailers by delivering commercial and operational excellence across every stage of the product lifecycle.

For over a century, innovation and creativity have continued to drive our business. Connecting bright minds and crowdsourcing ideas, using design thinking, collaborative workspaces and rapid prototyping are just some of the ways we innovate at Li & Fung every day.

Today, we responsibly managing supply chains for high volume, time sensitive goods worldwide. Our end to end services include product design, raw material sourcing, production, quality assurance and logistics across apparel, footwear, accessories and household products.

Our aspiration is to deliver value in global supply chains by living our values around people, partners and planet. Guided by Humility, Entrepreneurship and Family, we focus on commercial performance that respects people and the environment.

We are seeking a Senior Solution Analyst to join our Global IT team based in Hong Kong.

Why this role matters

The Senior Solution Analyst is responsible for supporting enterprise applications and delivering technology solutions that meet business requirements. Working closely with business users, technical teams, and external partners, the role analyzes business needs, supports solution delivery, drives continuous improvements, and ensures the effective operation of JD Edwards EnterpriseOne (E1) and related business systems.

Here is what you need to know about this role:

Business Analysis & Solution Design

• Gather, analyze, and document business requirements, translating them into Functional Business Requirements (FBR), process flows, system configuration specifications, and interface requirements.
• Perform system analysis and collaborate with stakeholders to design practical and scalable solutions that support business objectives.
• Contribute to solution discussions across enterprise technologies, including JD Edwards EnterpriseOne (E1), Oracle, SQL, integrations, and related platforms, ensuring requirements and solution objectives are properly documented throughout the delivery lifecycle.

Application Development, Support, Enhancement & Continuous Improvement

• Provide functional support, configuration, maintenance, and enhancement of JD Edwards EnterpriseOne (E1) and related business applications.
• Investigate application issues, coordinate resolution activities, and manage enhancement and change requests through to closure.
• Drive improvements in workflow efficiency, process automation, data visibility, and reporting capabilities, including AI-enabled solutions where appropriate.

Project Delivery, Testing, Documentation & Governance

• Participate in ERP rollouts, new business onboarding initiatives, technology projects, and major system changes from requirements through deployment.
• Coordinate User Acceptance Testing (UAT), support issue prioritization and defect resolution, and ensure deliverables meet agreed timelines, quality standards, and business outcomes.
• Maintain functional documentation, training materials, and knowledge repositories while ensuring compliance with IT governance, development standards, and controls.

Stakeholder & Vendor Management

• Partner closely with business users and management to understand priorities, provide project and enhancement updates, and identify opportunities to support business goals.
• Liaise with developers, support teams, and external consultants to facilitate effective solution delivery, issue resolution, and knowledge sharing.
• Provide cross-functional application support and collaborate with other technology teams as required.

Requirements

Education & Professional Background

• Bachelor's degree in Computer Science, Information Technology, Information Systems, Business Technology, or a related discipline.
• Minimum 3 years of ERP, business application, or solution support experience.
• Hands-on exposure to JD Edwards EnterpriseOne (E1), Oracle ERP, SAP, or similar enterprise platforms.
• Understanding of finance, supply chain, procurement, or related business processes.

Technical Knowledge

• Knowledge of business analysis, requirements gathering, functional specification development, testing, and enterprise application support.
• Exposure to system integrations such as APIs, EDI, Host-to-Host connectivity, or related technologies.
• Working knowledge of Oracle, SQL, and PL/SQL is highly desirable.
• Familiarity with ERP functional design, application configuration, solution architecture, or Agile delivery practices is an advantage.

Skills & Attributes

• Strong analytical, problem-solving, communication, and stakeholder management skills.
• Ability to work independently while collaborating effectively with business users, vendors, and technology teams.
• Good command of written and spoken English and Chinese (Cantonese and Mandarin).
• Industry exposure within trading, sourcing, retail, or distribution environments and an interest in automation, continuous improvement, and AI-enabled solutions are advantageous.

• Competitive salary with 13th month salary plus discretionary bonus
• Health, dental, life and personal accident insurances
• Paid days off + festival early leave + volunteer leave
• Sample sales and staff discount offer

Li & Fung may use AI-supported tools to assist with the processing and review of job applications. These tools may be used to summarize candidate information and assess application materials against role-related criteria for recruitment purposes. Any AI-generated output is used solely to support the review process. Final hiring decisions are made by authorized HR personnel and hiring managers. If you have any questions about our use of AI-supported tools in the recruitment process, please contact our recruitment team.

(Data collected will be used for recruitment purposes only.)

As an equal opportunity employer, we shall consider all applicants regardless of gender, age, religion, marital status, race, sexual orientation, disability, disease, pregnancy, or trade union and/or political affiliation, and disregard all factors deemed inappropriate by local law and the International Labor Organization’s Declaration on Fundamental Principles and Rights at Work.