Senior Site Reliability Engineer - Global Payments Platform

Kody; Hong Kong; On-site; HKD 900,000 - 1,500,000; Full time

Benefits offered by this job

Competitive Package

A dynamic and innovative team

Collaborative, inclusive working env.

Job summary

Kody is seeking a Senior Site Reliability Engineer to own the reliability and scalability of our global payments platform. Based in Hong Kong or Shenzhen, you will oversee observability, incident response, SLOs, and cloud infrastructure across Europe, Asia, and North America.

You will mentor engineers, drive automation to reduce toil, and partner with global teams to ensure security and uptime in regulated payment environments.

Qualifications

• 8+ years of hands-on SRE/DevOps experience in high-availability production systems.
• Strong AWS, Kubernetes (EKS), Terraform, PostgreSQL, Redis, Kafka, and Linux skills.
• Experience with distributed systems, high availability, disaster recovery, capacity planning.
• Domain experience in payments/fintech with PCI-DSS and security focus.
• Excellent English communication; based in Hong Kong or Shenzhen.

Responsibilities

• Incident Management & On-Call: lead incident response for Sev1/Sev2 events to minimize MTTR.
• Production Operations: diagnose, triage, mitigate, and resolve incidents across payment services, Kubernetes, databases, messaging, and cloud.
• SLO & Reliability Engineering: define and maintain SLOs, SLIs, error budgets, alerts and readiness processes.
• Continuous Optimization: drive reliability improvements via automation, observability, capacity planning, and RCA.
• Security & Compliance: partner with global teams to strengthen PCI-DSS compliant resilience.
• Technical Leadership: mentor juniors and reduce toil through automation.

Skills

AWS

Kubernetes (EKS)

Terraform

PostgreSQL

Redis

Kafka

Linux

Datadog

Prometheus

Grafana

SRE Principles

Tools

Datadog

Prometheus

Grafana

Job description

Kody is seeking a Senior Site Reliability Engineer to own the reliability and scalability of our global payments platform. Based in Hong Kong or Shenzhen, you will oversee observability, incident response, SLOs, and cloud infrastructure across Europe, Asia, and North America.

You will mentor engineers, drive automation to reduce toil, and partner with global teams to ensure security and uptime in regulated payment environments.