Platform Engineer – Kubernetes & Cloud, Global 24/7 Ops

Options-Technology; Hong Kong; On-site; HKD 420,000 - 660,000; Full time

Benefits offered by this job

Global travel opportunities

Professional skills development

Competitive salary & benefits

Opportunities for certifications

Job summary

Options is seeking a Platform Engineer in Hong Kong to join our Agile team. You will work directly with customers to resolve incidents, fulfil service requests, and contribute to projects evolving with the fintech industry.

The role involves 24/7 follow-the-sun shifts and hands-on work with Kubernetes and OpenShift in production environments. You will collaborate across teams, drive automation, improve documentation, and pursue certifications while delivering reliable infrastructure and services

Qualifications

• Resolving incidents, customer escalations, and service requests.
• Upskilling on modern technologies.
• Cluster updating and patching across Kubernetes and OpenShift.
• Monitoring cloud infrastructure, identifying efficiency gains, and service improvements.
• Supporting all aspects of Change Management.
• Taking initiative on project work and automation efforts.
• Enhancing documentation, processes, and reporting.
• Spotting and acting on trends in daily checklists.
• Driving innovation in tooling and service deliver.

Responsibilities

• Resolving incidents, customer escalations, and service requests.
• Upskilling on modern technologies.
• Cluster updating and patching across Kubernetes and OpenShift.
• Monitoring cloud infrastructure, identifying efficiency gains, and service improvements.
• Supporting all aspects of Change Management.
• Taking initiative on project work and automation efforts.
• Enhancing documentation, processes, and reporting.
• Spotting and acting on trends in daily checklists.
• Driving innovation in tooling and service deliver.

Skills

Incident resolution

Customer collaboration

Documentation

Problem solving

Communication

Tools

Kubernetes

OpenShift

ITIL

Job description

Options is seeking a Platform Engineer in Hong Kong to join our Agile team. You will work directly with customers to resolve incidents, fulfil service requests, and contribute to projects evolving with the fintech industry.

The role involves 24/7 follow-the-sun shifts and hands-on work with Kubernetes and OpenShift in production environments. You will collaborate across teams, drive automation, improve documentation, and pursue certifications while delivering reliable infrastructure and services