Senior DevOps & Production Reliability Lead
FWD Insurance
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Job summary
FWD Group in Hong Kong is looking for a senior DevOps/SRE leader to own Production Support for Group Digital Platforms, driving reliability, incident response, and platform stability across regional markets. You will define and govern enterprise DevOps practices, including IaC, CI/CD pipelines, cloud security controls, and observability.
Lead cross-functional teams with Product, Engineering, Security, and Market stakeholders to balance scalability, resilience, and cost while delivering superior
Qualifications
- Senior DevOps/SRE professional with 10+ years managing large-scale platforms.
- Strong knowledge of CI/CD, IaC, observability, incident management, and automation.
- Experience across cloud providers (AWS/Azure/GCP) and container orchestration.
Responsibilities
- Lead DevOps and Production Support for Group Digital Platforms across regional markets.
- Define, implement, and govern IaC, CI/CD pipelines, cloud security, and platform engineering standards.
- Own Level 1 production support operations, including incident management and service restoration processes.
- Drive observability strategies and continuous service improvement to minimise incidents.
Skills
Education
Tools
Job description
FWD Group in Hong Kong is looking for a senior DevOps/SRE leader to own Production Support for Group Digital Platforms, driving reliability, incident response, and platform stability across regional markets. You will define and govern enterprise DevOps practices, including IaC, CI/CD pipelines, cloud security controls, and observability.
Lead cross-functional teams with Product, Engineering, Security, and Market stakeholders to balance scalability, resilience, and cost while delivering superior
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