Vice President - Multinational Clients Global Program Experience Highly Preferred

Marsh; Hong Kong; On-site; HKD 800,000 - 1,200,000; Full time

Job summary

Marsh in Hong Kong seeks a seasoned professional to join the Risk Management team. You will manage a portfolio of large multinational clients, handle insurance program renewals and client inquiries, and collaborate with placement, claims, and risk consulting teams.

You will assess client risk exposures, deliver Marsh solutions, and support service standards across offices while driving profitability and coaching colleagues to excel in customer service.

Qualifications

• Bachelor degree in insurance, risk management or related field.
• IIQE or ANZIIF qualification required.
• 10+ years in general insurance, underwriting preferred.
• Proactive, responsible, detail-oriented and flexible.
• Strong organization and time management skills.
• Proficient in MS Word, Excel and PowerPoint.
• Excellent written and spoken English and Chinese.

Responsibilities

• Manage a portfolio of Large Multinational Clients, including insurance program renewal and daily client inquiries.
• Understand clients' risk exposures and implement Marsh client servicing model to deliver insurance solutions and expand current client portfolio with new products, advisory services and other MMC services.
• Work with Marsh placement, specialty, claims and risk consulting teams on insurance renewals and solutions.
• Interact regularly with clients and provide assistance with coverage questions and program adjustments; solves problems regarding client account issues.
• Coordination of Marsh network offices and ensure local service standards/goals are delivered.
• Responsible for assigned account profitability, budget and receivables.
• Responsible for implementation of the Marsh Professional Standard and guidelines for assigned accounts.
• Coaching other team members to deliver timely and focused customer service.

Skills

Client servicing

Risk management

Communication

Time management

Education

Bachelor degree in insurance or risk management

IIQE or ANZIIF qualification

Tools

MS Word

Excel

PowerPoint

Job description

Company: Marsh

Description:

We are seeking a talented individual to join our Risk Management team. This role will be based in Hong Kong.

We will count on you to:

• Manage a portfolio of Large Multinational Clients, including insurance program renewal and daily client inquiries


• Understand clients' risk exposures and implement Marsh client servicing model to deliver insurance solutions and expand current client portfolio with new products, advisory services and other MMC services


• Work with Marsh placement, specialty, claims and risk consulting teams on insurance renewals and solutions


• Interact regularly with clients and provide assistance with coverage questions and program adjustments; solves problems regarding client account issues


• Coordination of Marsh network offices and ensure local service standards/goals are delivered


• Responsible for assigned account profitability, budget and receivables


• Responsible for implementation of the Marsh Professional Standard and guidelines for assigned accounts.


• Coaching other team members to deliver timely and focused customer service

What you need to have:

• Bachelor degree holder in insurance, risk management or any relevant field


• IIQE or ANZIIF qualification is required


• 10+ work experience in general insurance preferably underwriting background


• Proactive, responsible, detail-oriented, dedicated and flexible


• Diligent and organized, good time management and efficient


• Proficient in the use of the computer including MS Word, Excel and PowerPoint


• Excellent written and spoken English and Chinese

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.

We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.