Senior Retail Projects & Systems Lead

7-Eleven, Inc

Hong Kong

On-site

HKD 300,000 - 480,000

Full time

14 days+

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

7-Eleven, Inc. in Hong Kong is seeking a Retail Projects Specialist to support and coordinate retail system enhancement projects, including requirements gathering, UAT, implementation and rollout activities.

You will provide day-to-day support for retail systems to ensure smooth store operations, coordinate with stores, IT teams and vendors, monitor performance, and prepare reports and user guides for management.

Qualifications

Degree holder in Information Technology, Business Administration, Retail Management or related disciplines.
Minimum 3 years of experience in retail systems support, business applications support, retail operations or project coordination.
Knowledge of POS, store operation systems and retail business processes is preferred.

Responsibilities

Support and coordinate retail system enhancement projects, including requirements gathering, UAT, implementation and rollout activities.
Provide day-to-day support for retail systems to ensure smooth and uninterrupted store operations.
Coordinate with stores, IT teams and vendors to resolve system incidents and user enquiries in a timely manner.
Monitor system performance and identify opportunities to improve operational efficiency and user experience.
Prepare reports, project documentation, user guides and communication materials for management and business users.
Monitor project progress, track key performance indicators, and perform ad hoc assignments as required.