Senior Product Manager

Lane Crawford; Hong Kong; On-site; HKD 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Pension plan

Life insurance

Staff discount

Staff sales

Learning & development

Job summary

Lane Crawford, a renowned luxury department store in Hong Kong, seeks a Senior Product Manager to lead end-to-end product lifecycle, drive roadmap execution, and align stakeholders. You will work with engineers, UI/UX designers, and management to deliver scalable, user-centric software solutions that support business objectives.

You will translate requirements into actionable user stories, maintain BRD/PRD, and ensure a rapid, continuous release cycle while leveraging agile practices and modern

Qualifications

• Bachelor's degree in Computer Science or Information Technology
• 5+ years of software technical product management experience
• 5+ years as a Principal/Senior Product Manager on enterprise-grade projects
• Strong business acumen with understanding of China and global e-commerce/retail markets
• Experience with agile development practices and tools (Figma, Confluence, JIRA)
• Ability to weigh design trade-offs for throughput, scalability, security, usability, and maintainability

Responsibilities

• Define and manage the product roadmap for feature implementations, upgrades, and enhancements
• Translate requirements into actionable user stories and work with scrum teams to ensure sprint readiness
• Collaborate with product management, engineers, and UI/UX designers to communicate the vision to the execution team
• Maintain BRD, PRD, and requirement backlog and ensure readiness for sprint iterations
• Develop relationships with stakeholders and vendors, track KPIs, and communicate project status

Skills

Agile methodologies

Stakeholder management

Cross-functional collaboration

English language

Mandarin language

Education

Bachelor's degree in Computer Science or Information Technology

Tools

Figma

Confluence

JIRA

UML

Prototyping tools

Job description

Lane Crawford is an internationally renowned luxury department store with over 175 years of success, delivering an exceptional and eclectic product curation with dynamic Asian spirit and values. As a Senior Product Manager, you will lead the end-to-end product lifecycle, driving roadmap execution, stakeholder alignment, and agile delivery while ensuring scalable and user-centric solutions that support business objectives.

The Role

• Define and manage the product roadmap for feature implementations, upgrades, and enhancements, ensuring a balance between new features, defect resolution, and addressing technical debt to maintain operational stability.
• Manage the delivery of both functional and non-functional requirements.
• Collaborate closely with a cross-functional team of product management, engineers, and UI/UX designers to establish a clear vision of what needs to be built and effectively communicate that vision to the execution team of engineers.
• Translate requirements into actionable user stories and work closely with scrum teams to ensure prompt delivery of tasks. Take ownership of and maintain the Business Requirements Document (BRD), Product Requirements Document (PRD), and requirement story backlog and ensure readiness for sprint iterations.
• Work closely with the development team daily, optimizing task assignments and execution, assisting unblocking teams when necessary, and maintaining a frequent release cycle (aiming for continuous release).
• Develop key relationships with internal stakeholders and third-party vendors, stay informed about their roadmaps, and influence the technical direction. Communicate project status, establish meaningful Key Performance Indicators (KPIs), track milestones, and gather stakeholder feedback. Additionally, collaborate and communicate with customers and other stakeholders.
• Contribute to standardizing processes, technologies, and the automation of low-value tasks. Actively participate in evaluating emerging technologies to support the company's business goals.

The Ideal Candidate

• Possess a degree or higher from a recognized university in Computer Science, Information Technology, or a related discipline.
• Possess 5+ years of experience in software technical product management, preferably with experience in deploying native-cloud software.
• Possess 5+ years of experience as a Principal/ Senior Product Manager on enterprise-grade projects.
• Exhibit strong business acumen and an extensive understanding of China and global e-commerce and retail markets.
• Demonstrate a proven track record in gathering and understanding customer business requirements.
• Exhibit the ability to make methodical design trade-off decisions to achieve desired qualities in a solution, such as throughput, scalability, confidentiality and privacy, security, usability, and maintainability.
• Possess experience negotiating scope and dependencies, with strong influencing and persuasion skills to collaborate effectively across multiple stakeholder groups with varying priorities and needs.
• Show the ability to identify and clearly articulate concrete, actionable work units to address technical product challenges.
• Display a deep understanding of large distributed systems, workflow dependencies, and system integration.
• Have solid experience using agile development methodology practices and tools, such as Figma, Confluence, and JIRA.
• Demonstrate proficiency in BDD, TDD, and ATDD approaches.
• Possess solid experience in UMLs.
• Exhibit proficiency in prototyping tools.
• Be able to work under pressure and meet tight project schedules.
• Fluent in English and Mandarin.

At Lane Crawford you work hard and play hard while we take care of your wellbeing. Your annual holiday leave is supplemented by special leave for birthday and work anniversaries, time off to celebrate key holidays and Summer Fridays. Our enhanced medical, dental, pension benefits and life insurance give you peace of mind. And it’s true, that all our permanent staff can enjoy staff discount and visit our legendary staff sales! You can develop your skills and knowledge on the job supported by curated learning experiences at The Academy, and have the opportunity to work with, and be exposed to, a team of internationally minded professionals who will support and stretch your career development. We offer staff wellness programmes to nurture mind, body and spirit in our head office and stores. We treasure opportunities to come together, whether it’s at an office Happy Hour, networking in the "Gin Den" or our Talk of The Town Staff Parties.

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