(Senior) Onboarding AnalystNew

Ebury Partners Hong Kong Limited; Hong Kong; Hybrid; HKD 450,000 - 650,000; Full time

Benefits offered by this job

Annual discretionary bonus

Mentorship

Advanced technology tools

Career progression

Benefits package

Central office

Job summary

Ebury Partners Hong Kong Limited is seeking a Senior Onboarding Analyst in a hybrid Hong Kong office. The role focuses on end-to-end CDD/EDD for corporate clients, with decision-making authority for high-risk cases and a path across two senior levels.

You will ensure Right First Time quality, manage a personal onboarding queue, and mentor junior analysts while collaborating with Front Office and Compliance teams.

Qualifications

• Level 1: 3+ years of specialized experience conducting CDD/EDD with corporate clients.
• Level 2: 4+ years of specialized experience conducting CDD/EDD with corporate clients.
• Advanced knowledge of complex entity onboarding and regulatory/ documentation problem solving.
• Strong critical thinking and accountability in fast-paced environments.

Responsibilities

• Conduct CDD/EDD for a diverse range of corporate clients with focus on complex ownership structures.
• Ensure submissions meet compliance standards and Right First Time (RFT).
• Identify red flags and escalate high-risk findings to Compliance/Senior Management.
• Provide 4-eye checks and mentorship for Level 2 staff; support onboarding journey and Front Office queries.
• Collaborate with teams on training delivery and process improvements.
• Support ad-hoc tasks and act as subject-matter expert in meetings as required.

Skills

CDD/EDD

Risk assessment

Decision making

Mentorship

Job description

Ebury (Hong Kong) Office - Hybrid: 4 days in the office, 1 day working from home per week

The (Senior) Onboarding Analyst is a hands-on, specialist role responsible for the efficient, compliant,and high-quality execution of the end-to-end corporate client onboarding workflow.

This role requires a proactive and accountable self-starter focused on execution excellence, ensuring stringent adherence to quality standards (Right First Time - RFT) while managing a personal portfolio of complex Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) cases. The core mandate is to serve as the Senior Onboarding Analyst in financial crime risk assessment, making critical, independent decisions to safeguard Ebury's reputation and compliance posture.

This role is structured into two distinct levels to support career progression and specialised responsibilities:

• Senior Analyst Level 1 (Minimum 3 years experience): This level focuses on achievingsustained high personal productivity and RFT rates while managing complex and high-riskcase files. The primary focus is independent decision-making and accurate risk assessment for complex structures.
• Senior Analyst Level 2 (Minimum 4 years experience): Analysts at this advanced levelconsistently demonstrate elite quality and efficiency. They take on additional responsibility forformal quality validation, mentorship, and actively contribute to process improvementinitiatives. Advancement is based on demonstrated expertise, sustained high performanceagainst KPIs, and management recommendation.

What you’ll do

Due Diligence Execution, Quality, and Risk Assessment

• Risk-Based Decision Making: Independently conduct comprehensive CDD and EDD for adiverse range of corporate clients, including the meticulous identification and analysis ofcomplex ownership structures, financial statements, and transaction patterns.
• Quality & Right First Time (RFT) Adherence: Drive high-quality output by ensuring all personalcase submissions meet compliance standards and are processed Right First Time,minimising rework and delays.
• Red Flag Identification: Expertly identify and investigate advanced financial crime typologiesand red flags relevant to the payments, FX, and institutional space, promptly escalatinghigh-risk findings to Compliance/Senior Management.
• Quality Validation & Mentorship (Level 2): Provide formal support by performing 4-eye checks(second check) on the work completed by other team members, , contributing to teamconsistency and quality standards and acting as a technical mentor for Analysts.
• General Project Support: Support ad-hoc tasks within team, FC Ops Pillar and wider businessas required
• Operational Meeting Support: Analysts are expected to provide case-level expertise on anad-hoc basis, stepping in to facilitate discussions or address technical queries as required.
• Front Office Technical Liaison: Act as a point of contact for Front Office queries, providingtechnical solutions for cases and ensuring onboarding requirements are clearlycommunicated.
• Collaborative Delivery: Support the Manager in training delivery for both the KYC teams andFront Office teams
• Delegated Training Tasks: Support the delivery of training materials and knowledge transferas a delegated project, ensuring local teams receive consistent guidance.

Client Management and Operational Efficiency

• Proactive Portfolio Management: Efficiently manage a personal queue of complex onboardingcases, prioritizing tasks, driving workflow completion through proactive follow-up with clientsand internal sales representatives to reduce cycle time.
• Process Improvement Contribution (Level 2): Actively identify workflow bottlenecks andopportunities for improvement within the onboarding process, supporting departmentalprojects to enhance overall efficiency and client experience.
• Client Liaison: Serve as a clear, compliant, and professional point of contact for clients andinternal sales representatives, presenting the company’s onboarding requirements andensuring mutual understanding
• Onboarding Excellence: Collaborate with internal teams to ensure a smooth and efficientonboarding journey; provide operational oversight and ad-hoc technical support to resolvecase-specific bottlenecks as they arise.

What you’ll need

• Level 1: Minimum of 3 years of specialized experience conducting CDD/EDD withcorporate clients, ideally within the financial services/FinTech sector.
• Level 2: Minimum of 4 years of specialized experience conducting CDD/EDD with corporate clients.
• Due Diligence Depth: Advanced, in-depth knowledge of complex entity onboarding and the ability to analyse sophisticated ownership structures and financial crime typologies.
• Critical Thinking: Exceptional critical thinking skills and the ability to independently find solutions to complex regulatory or documentation problems.
• Accountability & Drive: Demonstrable history of high personal productivity, ownership, and the ability to work effectively and independently within a fast-paced and high-pressure environment.

Performance Measures (KPIs)

Performance against the following metrics will form the basis of performance reviews:

• Quality: Right First Time (RFT) Rate of personal CDD/EDD submissions.
• Productivity: Personal Onboarded Accounts / Time Ratio, reflecting efficient casemanagement.
• Risk: Accuracy and quality of Red Flag Identification and escalation.
• Quality Validation (Level 2): Accuracy and consistency scores for peer reviews and 4-eye
  checks.

Why Ebury?

• Competitive Starting Salary with an annual discretionary bonusthat truly rewards your performance from day one.
• Dedicated Mentorship: Learn directly from experienced managers who are invested in your success.
• Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
• Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury.
• Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
• Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.
• CentralOffice: A fantastic location with excellent transport links.

About us

Ebury delivers sophisticated, integrated solutions — business accounts, hedging, and financing — on a single platform with a seamless workflow. Our success is built on a simple premise and singular purpose: To help businesses operate and scale globally.

Since its founding in 2009, Ebury has always been a fast-growing leader in fintech. Today, we bring together 2000+ Eburians across nearly 70 cities and we’re always looking to add to our team.

At the heart of our offering is a proprietary platform, purpose-built to help businesses seamlessly streamline and manage global cash flow. We focus on continuous product evolution and innovation to build the infrastructure for borderless growth and help our clients scale at every stage.

The opportunities at Ebury are as diverse as our people, ranging from business development to engineering roles across our tech pillars.

We believe in inclusion. We stand against discrimination in all forms and are against the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story.