Senior Officer / Officer, Member Services (Ref: MRD/O-2294/F)

Federation of Hong Kong Industries; Hong Kong; Presencial; HKD 26.000 - 38.000; Jornada completa

Descripción de la vacante

Federation of Hong Kong Industries in Hong Kong is seeking a Senior Officer / Officer, Member Services to coordinate events and deliver marketing and secretariat support for member groups. The role reports to the Manager and requires strong organization, communication, and regional networking abilities.

The successful candidate will manage events, assist with member acquisition and retention, and produce promotional materials in a fast-paced environment with occasional after-hours activities.

Formación

• University graduate in marketing, event management, public relations, journalism, or business-related disciplines.
• 2–3 years of relevant experience.
• Experience in statutory bodies, NGOs, or trade associations is an advantage.
• Experience in committees’ support is an advantage.
• Good command of English and Chinese (Cantonese/Putonghua).
• Willingness to travel occasionally.

Responsabilidades

• Coordinate and organize corporate events, member activities and provide marketing services in formats such as seminars, exhibitions, missions, award schemes, and business matching.
• Provide secretariat services to assigned industrial groups and committees, including agendas, papers and minutes.
• Drive member acquisition and retention through member visits and quality services to members.
• Prepare promotional materials: flyers, brochures, eDMs, social media posts for event marketing.
• Maintain excellent communication and relationships with internal and external parties for better results.
• Support ad-hoc duties and activities as needed.

Conocimientos

Event management

Marketing communications

Secretariat support

Stakeholder liaison

Interpersonal skills

English & Chinese

Educación

Bachelor degree in Marketing

Degree in Public Relations

Journalism degree

Business-related degree

Descripción del empleo

Senior Officer / Officer, Member Services (Ref: MRD/O-2294/F)

The Federation of Hong Kong Industries (FHKI) was established in 1960 under the Federation of Hong Kong Industries Ordinance (Cap. 321) to promote and foster the interests of Hong Kong's industrial and business communities.

As one of the four major chambers of commerce in Hong Kong, FHKI brings together like-minded entrepreneurs to spearhead the advancement of Hong Kong's industry. Through policy advocacy, professional business support services and cross-sector collaborations, FHKI strives to build a dynamic industrial ecosystem to take forward transformation and re-industrialisation of Hong Kong's economy, sparking new business opportunities and charting diverse paths for the younger generation.

We are looking for a high-calibre and energetic member to join our team.

What you will be doing:

The Senior Officer / Officer reports to Manager and performs the following duties:

• Co-ordinate and organize corporate events, members activities and provide marketing services in Hong Kong in formats of seminars, exhibitions, mission, award schemes, business matching, and other business-related networking events;
• Provide secretariat services to the assigned industrial groups and committees, including preparation of meeting agenda, papers and minutes;
• Drive members acquisition and retention through members visit and provide high-quality services to members;
• Prepare promotional materials, i.e. flyers, brochures, eDM, social media post for event marketing and promotion;
• Maintain excellent communication and relationship with internal and external parties for better results; and
• Provide support to any other ad-hoc duties and activities.

What helps you succeed:

• University graduate in marketing, event management, public relations, Journalism, or business-related disciplines;
• Minimum 2 - 3 years of relevant experience;
• Experience in statutory bodies, NGOs, trade / business association is an advantage;
• Experience in Committees’ support is an advantage;
• Self -motivated; well-organised, detail-minded, and good sense of responsibility;
• Excellent interpersonal and communication skills;
• Flexibility to work additional hours when required and attend occasional after-hours events;
• Good command of both written and spoken English and Chinese (Cantonese and Putonghua);
• Occasional overseas travel is expected; and
• Knowledge on using AI would be advantage.

*Candidates with less experience may be considered for the position of Officer, Member Services.

We are equal opportunity employer. Personal data collected will be treated in strictest confidence and handled confidentially by authorized personnel for recruitment-related purposes only. Candidates not notified within 8 weeks may consider their application unsuccessful.

The Federation of Hong Kong Industries is the only statutory chamber established since 1960. We empower Hong Kong industries to reach new heights of success.

The Federation of Hong Kong Industries is the only statutory chamber established since 1960. We empower Hong Kong industries to reach new heights of success.

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