Senior Manager/Manager, Secured Lending Credit Assessment & Processing (1-year Contract)

China CITIC Bank International Limited; Hong Kong; On-site; HKD 420,000 - 720,000; Full time

Job summary

China CITIC Bank International Limited (CNCBI) in Hong Kong seeks an experienced Credit Administration/Operations professional to review secured lending applications, ensure documentation accuracy, and comply with internal policies and regulatory requirements.

The role collaborates with frontline sales and operations to facilitate credit processes, assess risk, and maintain data integrity while supporting AML controls and regulatory standards.

Qualifications

• Post-secondary education or equivalent is preferred.
• Minimum 4-5 years’ experience in credit administration/operations or related area is preferred.
• Knowledge of retail credit policies, procedures, and relevant regulations in relation to secured lending applications.
• Proficient in Microsoft Excel, Word, PowerPoint and Chinese word processing.
• Good command of both spoken and written English and Chinese (including Putonghua).

Responsibilities

• Reviewing and processing secured lending applications, ensuring accuracy and completeness of documentation.
• Ensure all secured lending applications adhere to internal policies and relevant regulatory requirements.
• Address frontline inquiries related to credit accounts, resolve issues, and provide excellent customer service.
• Assist in identifying, assessing, and mitigating credit risk.
• Ensure credit records in credit management systems are accurate and up-to-date with data integrity.
• Collaborate with frontline sales, operations, and related departments to facilitate smooth credit administration processes.
• Support frontline and adhere to anti-money laundering and counter terrorist financing controls in accordance with regulatory standards and CNCBI policies.
• Demonstrates initiative to go beyond the normal routine and look for new ways to add value.

Skills

Self-motivated

Detail-oriented

English and Chinese fluency

Education

Post-secondary education or equivalent

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Chinese word processing

Job description

Mandatory Reference Checking Scheme (“MRC”) for Hong Kong The Mandatory Reference Checking Scheme is a framework to facilitate Authorized Institutions (“AIs”) to bilaterally obtain reference information during their recruitment process for certain positions, such that misconduct information in an individual’s previous employments can be provided to AIs to inform their employment decisions. For information related to MRC Scheme, “Frequently Asked Questions for In Scope Individuals” is published by HKAB/Industry Guidelines (https://www.hkab.org.hk/en/home) or further information will be available upon request, if it is applicable to the position(s) applied.

Country of Location: China Hong Kong

Job Responsibilities

• Reviewing and processing secured lending applications, ensuring accuracy and completeness of documentation
• Ensure all secured lending applications are adhere to internal policies and relevant regulatory requirements
• Address frontline inquiries related to credit accounts, resolve issues, and provide excellent customer service
• Assist in identifing, assessing, and mitigating credit risk
• Ensure credit records in credit management systems are accurate and up-to-date with data integrity is followed through
• Collaborate with frontline sales, operations, and related departments to facilitate smooth credit administration processes
• Support frontline and adhere to anti-money laundering and counter terrorist financing controls in accordance with regulatory standards and CNCBI policies
• Demonstrates initiative to go beyond the normal routine and look for new ways to add value

Requirements

• Post-secondary education or equivalent is preferred.
• Minimum 4-5 years’ experience in credit administration/operations or related area is preferred.
• Possess knowledge of retail credit policies, procedures, and relevant regulations in relation to secured lending applications.
• Self-motivated and detail-oriented.
• Proficient in Microsoft Excel, Word, PowerPoint and Chinese word processing.
• Good command of both spoken and written English and Chinese (including Putonghua).
• (Candidate with less experience will be considered as Manager)

中信銀行(國際)有限公司 中信銀行(國際)有限公司（「信銀國際」）是中信集團境外商業銀行業務主要平台，由中信銀行股份有限公司（「中信銀行」）全資子公司中信國際金融控股有限公司（「中信國金」）持有75% 股份。 中信銀行(國際)業務網絡覆蓋香港（21家零售網點、2家商務理財中心及1家私人銀行中心），以及位於美國、新加坡和中國澳門分行，同時通過全資子公司在中國境內提供銀行服務。 自1922年起，中信銀行(國際)與員工、客戶及夥伴一同成長，跨越一個世紀。未來將繼續以「敏捷 專業 化繁為簡」為願景，堅持「文化為本（Culture）、客戶為尊（Customer）、多方聯動（Collaboration）、科技引領（Cyberspace）」4C核心價值，積極踐行「為客戶謀價值，為員工謀幸福，為股東謀效益，為社會盡責任」的企業使命。 有關中信銀行(國際)的進一步資料，請瀏覽www.cncbinternational.com。

China CITIC Bank International Limited China CITIC Bank International Limited ("CNCBI"), a major offshore platform of commercial banking business of the CITIC Group, is 75%-owned by CITIC International Financial Holdings Limited ("CIFH"), which in turn is a wholly-owned subsidiary of China CITIC Bank Corporation Limited ("CNCB"). China CITIC Bank International's footprint includes 21 branches, two business banking centres and one private banking centre in Hong Kong, as well as branches in the US, Singapore and Macau, China, while providing banking services on the Chinese Mainland through our wholly-owned subsidiaries. Across a century, China CITIC Bank International has grown together with its employees, customers and partners since 1922 and will continue to move towards its vision of “Agile. Professional. Simple." in adherence to the 4C (Culture, Customer, Collaboration, Cyberspace) core values while driving actively its missions to "create value for customers, seek happiness for employees, make profit for shareholders, perform responsibility for society". More information about China CITIC Bank International can be found on its website at www.cncbinternational.com.