Senior Manager, Compliance

Sun Life Assurance Company of Canada, Regional Office; Hong Kong; On-site; HKD 1,000,000 - 1,600,000; Full time

Job summary

Sun Life in Hong Kong seeks a Compliance Senior Manager to enhance Asia Conduct and Fraud risk programs by implementing global and regional standards. The role reports to the Head of Conduct and Fraud, Asia, and collaborates with BU Compliance and Enterprise stakeholders.

Ideal candidate has 6+ years in financial services compliance, with a focus on conduct/fraud, and strong leadership to transform through technology and digital solutions.

Qualifications

• In-depth knowledge of laws and regulations related to conduct and fraud risks.
• Awareness of Canadian regulatory requirements is a plus.
• Experience in leading compliance or transformation projects.
• Strong analytical and problem-solving skills to identify and address complex financial crime compliance challenges, conduct and fraud issues.
• Proficiency in developing innovative solutions to enhance the Conduct and Fraud Risk Programs.
• Keen attention to detail to ensure accuracy in investigations, documentation and reporting.
• Excellent communication skills to provide clear and actionable advice to internal stakeholders.

Responsibilities

• Advisory Services: Provide advice and guidance to BU on Conduct and Fraud risk matters.
• Compliance Program Enhancements: support in the roll out of global and regional initiatives in Conduct and Fraud risk programs.
• Identify and enhance processes to improve the management and mitigation of Conduct and Fraud risks.
• Enterprise/ Regional Policy Implementation: Analyse Policies and Operating Guidelines, collaborate with BU Compliance to ensure Local Operating Guidelines are enhanced and implemented.
• Training and Development: Prepare training and communication materials to enhance the knowledge and skills of employees in Asia markets.
• Reporting and Analysis: Prepare and develop management reports and committee meeting materials in Conduct and Fraud risks.
• Projects: participate in other Compliance projects and product reviews.

Skills

Regulatory knowledge

Financial crime

Project leadership

Analytical skills

Communication skills

Technology transformation

Education

University degree in accounting, finance, law

Job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful. When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description

The Compliance Senior Manager is responsible for enhancing the Asia Conduct and Fraud risk Programs through implementation of global and regional standards related process across. The incumbent will report directly to the Head of Conduct and Fraud, Asia, and work closely with BU Compliance and Enterprise stakeholders.

Preferred skills

• In-depth knowledge of laws and regulations related to conduct and fraud risks.
• Awareness of Canadian regulatory requirements is a plus.
• Experience in leading compliance or transformation projects.
• Strong analytical and problem-solving skills to identify and address complex financial crime compliance challenges, conduct and fraud issues.
• Proficiency in developing innovative solution to enhance the Conduct and Fraud Risk Programs.
• Keen attention to details to ensure accuracy in investigations, documentation and reporting.
• Excellent communication skills to provide clear and actionable advice to internal stakeholders.

Qualifications

• University degree in accounting, finance, law or related business discipline.
• Professional qualifications such as CAMS, CFE are preferred.
• 6+ years of cumulative relevant financial services industry experience, including experience in financial crime investigation, risk management or compliance.
• Demonstrated experience and understanding of conduct/ fraud compliance principles as they apply to financial services, preferably with a focus in the insurance industry.
• Strong interest in building a sound knowledge of Sun Life’s business operations and practices.
• Aptitude and interest to lead and transform through technology and digital solutions.

Responsibilities

• Advisory Services: Provide advice and guidance to BU on Conduct and Fraud risk matters.
• Compliance Program Enhancements: support in the roll out of global and regional initiatives in Conduct and Fraud risk programs.
• Identify and enhance processes to improve the management and mitigation of Conduct and Fraud risks.
• Enterprise/ Regional Policy Implementation: Analyse Policies and Operating Guidelines, collaborate with BU Compliance to ensure Local Operating Guidelines are enhanced and implemented.
• Training and Development: Prepare training and communication materials to enhance the knowledge and skills of employees in Asia markets.
• Reporting and Analysis: Prepare and develop management reports and committee meeting materials in Conduct and Fraud risks.
• Projects: participate in other Compliance projects and product reviews.

At Sun Life, we’re driven by our Purpose: to help Clients build lifetime financial security and lead healthier lives. Across Asia, we cultivate a High-Performance, Caring Culture that empowers our people to achieve outstanding results, embrace continuous growth, and create meaningful impact. We succeed together by fostering an inclusive environment where wellbeing, collaboration, and accountability are equally valued.

Job Category: Compliance Posting End Date: 29/01/2027

Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed. Make life brighter We’re a global company with a passion for people. Our purpose is to help Clients build lifetime financial security and lead healthier lives. As a team of 68,000 across 28 markets, our impact is far-reaching, and locally relevant. There’s power in numbers. As part of Sunlife’s growing team, you have an impact on people in your community and around the world. Shape the future With an optimistic eye on a brighter future, we drive to innovate. Be part of leading change, push boundaries and try new ways of working. Use data to drive bold actions. Be agile and pivot as we test and learn. At Sunlife, we’re driving transformation, sustainability and innovation for our Clients, employees, partners, and communities. Together, we can make the future brighter.